service delivery. This study objectively focused on the hospital's service quality, and patients' satisfaction as a predictor … varied studies into the examination of patients' comparative and varied views with regards to private healthcare providers … satisfaction of the patient, one with more effect size and predictive relevance to drive greater loyalty amongst the patients in a …

privately owned hospitals to enter the market. We show that, post-reform, poor and ethnic minority patients were much less … suggest differences in health explain 18% of the difference in the use of private providers between rich and poor patients …