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Berry, Leonard L. - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 78-92

Persistent link: https://www.econbiz.de/10012113572

Berry, Leonard L.; Adcock, Gale; Mirabito, Ann M. - In: MIT sloan management review 53 (2011/12) 2, pp. 15-16

Persistent link: https://www.econbiz.de/10009503014

Seiders, Kathleen; Flynn, Andrea Godfrey; Berry, Leonard L. - In: Journal of service research : JSR 18 (2015) 1, pp. 39-58

Persistent link: https://www.econbiz.de/10010483440

Mende, Martin - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 121-131

Persistent link: https://www.econbiz.de/10012113585

Danaher, Tracey S.; Berry, Leonard L.; Howard, Chuck; … - In: Journal of service research 26 (2023) 4, pp. 493-510

Persistent link: https://www.econbiz.de/10014580301

Berger, Jonah; Packard, Grant - In: Journal of service research 26 (2023) 4, pp. 514-516

Persistent link: https://www.econbiz.de/10014580303

Berry, Leonard L.; Danaher, Tracey S.; Moore, Sarah G.; … - In: Journal of service research 26 (2023) 4, pp. 517-520

Persistent link: https://www.econbiz.de/10014580304

Berry, Leonard L.; Yadav, Manjit S.; Hole, Michael K. - In: Journal of service research 27 (2024) 1, pp. 6-27

Persistent link: https://www.econbiz.de/10014580376

Berry, Leonard L.; Attai, Deanna J.; Scammon, Debra L.; … - In: Journal of service research 25 (2022) 1, pp. 160-184

Persistent link: https://www.econbiz.de/10012887047