//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Health care"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Editorial: the role of the edi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Health care
Consumer behaviour
38
Konsumentenverhalten
33
Beziehungsmarketing
21
Relationship marketing
21
Services marketing
20
Service quality
19
Dienstleistungsqualität
17
Social marketing
17
Dienstleistungsmarketing
12
Marketing
12
Social Marketing
12
Customer satisfaction
10
Dienstleistung
9
Kundenzufriedenheit
9
Retail trade
9
Australia
8
Australien
8
Einzelhandel
8
Dienstleistungssektor
7
Market research
7
Marktforschung
7
United Kingdom
7
Emotion
6
Beschwerdemanagement
5
Brand management
5
Complaint management
5
Großbritannien
5
Internet
5
Markenführung
5
Services
5
Value creation
5
Welt
5
World
5
Betriebliche Wertschöpfung
4
Customer service
4
Customer value
4
Customers
4
Gesundheitsversorgung
4
Gesundheitswesen
4
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Conference paper
1
Konferenzbeitrag
1
Language
All
English
4
Author
All
Russell-Bennett, Rebekah
4
Bocking, Helen
1
Chen, Tom
1
Dodds, Sarah
1
Drennan, Judy
1
Greer, Dominique A.
1
Hung, Yu-Chen
1
Letheren, Kate
1
Ng, Sandy
1
Oertzen, Anna-Sophie
1
Salvador-Carulla, Luis
1
Tombs, Alastair
1
more ...
less ...
Published in...
All
Journal of service theory and practice
2
Australasian marketing journal
1
Health marketing quarterly
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of affect in consumer evaluation of health care services
Ng, Sandy
;
Russell-Bennett, Rebekah
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10011289343
Saved in:
2
Just what the doctor ordered? : investigating the impact of health service quality on consumer misbehaviour
Greer, Dominique A.
;
Russell-Bennett, Rebekah
;
Tombs, …
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10010427954
Saved in:
3
I'm no expert, but … ? : consumer use of supportive digital tools in health services
Bocking, Helen
;
Russell-Bennett, Rebekah
;
Letheren, Kate
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 105-131
Persistent link: https://www.econbiz.de/10013190858
Saved in:
4
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->