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The effect of fQ model on patient's satisfaction in military hospitals in Jordan
Ajarmah, Balqees Salem; Hashem, Tareq N.; Swies, Rateb Jalil - In: International journal of productivity and quality … 20 (2017) 3, pp. 273-290
Persistent link: https://www.econbiz.de/10011751072
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An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali; Sepahi, Masoome; Haghighi, Sara … - In: International journal of process management and … 3 (2013) 3, pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
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Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
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Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Guedes, Monica; Araujo, Claudia - In: Latin American business review 23 (2022) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10013190133
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Healthcare quality, patients' satisfaction, and hospital incentives in France
Lescher, Myriam; Sirven, Nicolas - In: Revue d'économie politique 129 (2019) 4, pp. 525-551
Persistent link: https://www.econbiz.de/10012383692
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The impact of government accreditation in the field of the quality of medical services on the satisfaction of patients in Romania
Ceocea, Costel; Ceocea, Raluca Alexandra; Cosma, Aurora; … - In: Studies and scientific researches / Faculty of Economic … 32 (2020), pp. 24-37
Persistent link: https://www.econbiz.de/10012422951
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Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.; Ajitha, Aswathy Asokan; Kalpana, P.; … - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
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The patient experiential quality model scale development and validation
Sediawan, Lisan M. N.; Armanu, Armanu; Risna Wijayanti; … - In: Scientific papers of the University of Pardubice 31 (2023) 1, pp. 1-11
Patient Experiential Quality is an important dimension in the quality of care in hospitals, because poor quality cause visible and invisible cost. With this respect, the present study aims at identifying the dimensions of patient experiential quality and examining the interrelationships among...
Persistent link: https://www.econbiz.de/10014442307
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Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
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Zone of tolerance for healthcare services : a diagnostic model of public and private hospital service quality
Nadiri, Halil; Kashif Hussain - In: Argumenta oeconomica 37 (2016) 2, pp. 245-280
Persistent link: https://www.econbiz.de/10012284631