//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Health care system"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Möglichkeiten und Grenzen der...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Health care system
Qualitätsmanagement
16,910
Customer satisfaction
15,537
Quality management
14,522
Kundenzufriedenheit
13,884
Krankenhaus
13,416
Hospital
12,070
Service quality
9,555
Dienstleistungsqualität
9,387
Consumer behaviour
6,184
Relationship marketing
6,081
Beziehungsmarketing
6,044
Konsumentenverhalten
6,026
Deutschland
4,061
Germany
3,530
Theorie
3,327
Health care
3,326
Gesundheitsversorgung
3,311
Theory
3,287
Gesundheitswesen
2,552
USA
2,547
United States
2,432
Product quality
1,974
Produktqualität
1,965
Prozessmanagement
1,576
Patients
1,450
Patienten
1,446
Business process management
1,434
Arbeitszufriedenheit
1,302
customer satisfaction
1,298
Job satisfaction
1,295
Unternehmenserfolg
1,281
Firm performance
1,252
Supply chain
1,235
Lieferkette
1,233
India
1,192
Standardisierung
1,158
Indien
1,154
Standardization
1,151
Satisfaction
1,143
more ...
less ...
Online availability
All
Undetermined
1,083
Free
512
Type of publication
All
Article
1,647
Book / Working Paper
731
Journal
7
Type of publication (narrower categories)
All
Article in journal
1,524
Aufsatz in Zeitschrift
1,524
Graue Literatur
182
Non-commercial literature
182
Arbeitspapier
146
Working Paper
146
Aufsatz im Buch
124
Book section
124
Collection of articles of several authors
71
Sammelwerk
71
Aufsatzsammlung
60
Hochschulschrift
48
Thesis
31
Conference paper
20
Konferenzbeitrag
20
Konferenzschrift
20
Lehrbuch
20
Case study
17
Fallstudie
17
Textbook
11
Conference proceedings
10
Collection of articles written by one author
7
Sammlung
7
Mehrbändiges Werk
4
Multi-volume publication
4
Handbook
3
Handbuch
3
Advisory report
2
Amtsdruckschrift
2
Fallstudiensammlung
2
Government document
2
Gutachten
2
Systematic review
2
Übersichtsarbeit
2
Accompanied by computer file
1
Aufgabensammlung
1
Bibliografie
1
Bibliografie enthalten
1
Bibliography
1
Bibliography included
1
more ...
less ...
Language
All
English
2,143
German
218
French
7
Italian
5
Swedish
5
Spanish
4
Danish
2
Polish
2
Dutch
1
Portuguese
1
more ...
less ...
Author
All
Gaynor, Martin
26
Propper, Carol
24
Siciliani, Luigi
19
Chandra, Amitabh
18
Sacarny, Adam
13
Pfannstiel, Mario A.
11
Finkelstein, Amy
9
Syverson, Chad
9
Vogt, William B.
9
Antony, Jiju
8
Chandrasekaran, Aravind
8
Laudicella, Mauro
8
Lee, Donhee
8
Da-Cruz, Patrick
7
Demeulemeester, Erik
7
Gaughan, James
7
Liu, Nan
7
Street, Andrew
7
Sutton, Matt
7
Verzulli, Rossella
7
Chalkley, Martin
6
Chen, Xi
6
Diamant, Adam
6
Doyle, Joseph J.
6
Gravelle, Hugh
6
Hopp, Wallace J.
6
Landrum, Mary Beth
6
Lee, Jinhyung
6
Saghafian, Soroush
6
Seiler, Stephan
6
Aragon Aragon, Maria Jose
5
Bazzoli, Gloria J.
5
Boyer, Kenneth K.
5
Cudney, Elizabeth A.
5
Currie, Graeme
5
Fiorentini, Gianluca
5
Hensen, Peter
5
Lippi Bruni, Matteo
5
McAlearney, Ann Scheck
5
McCullough, Jeffrey S.
5
more ...
less ...
Institution
All
National Bureau of Economic Research
25
Springer Fachmedien Wiesbaden
9
IGI Global
8
W. Kohlhammer GmbH
5
Springer-Verlag GmbH
4
Association of University Programs in Health Administration
3
Taylor and Francis.
3
medhochzwei Verlag GmbH
3
Aspen Systems Corporation <Germantown, Md.>
2
Great Britain / Dept. of Health and Social Security
2
Great Britain / Scottish Office
2
Great Britain / Welsh Office
2
Hogrefe Verlag
2
Interdisziplinärer Workshop über Rationalisierungsreserven im Deutschen Gesundheitswesen <1999, Bad Orb>
2
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
2
OECD
2
Taylor & Francis.
2
Verlag Dr. Kovač
2
Weltgesundheitsorganisation
2
American College of HospitalAdministrators and the Health Resources Administration, U. S. Departament of Health, Education
1
American Society for Health Care Risk Management
1
Bayern / Invest in Bavaria
1
Bayreuther Gesundheitsforum <2, 1994>
1
Bergische Universität Wuppertal
1
Bertelsmann Stiftung
1
British Hospitals Contributory Schemes Association
1
Bureau of Applied Social Research, Columbia University
1
CRC Press
1
Carl Hanser Verlag
1
Commission of the European Communities, Directorate-General 'Information Market and Innovation'
1
Cornell University / Department of Applied Economics and Management
1
Council of Europe / European Public Health Committee
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
1
Deutschland <Bundesrepublik> / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ekonomiska forskningsinstitutet <Stockholm>
1
European Observatory on Health Systems and Policies
1
Europäische Kommission / European Working Group on Operational Research Applied to Health Services
1
FAU University Press ein Imprint der Universität Erlangen-Nürnberg / Universitätsbibliothek
1
more ...
less ...
Published in...
All
Journal of health organization and management
76
Health care management review : HCM review
66
European journal of operational research : EJOR
47
The TQM journal : the international review of organizational improvement
34
Health care management science
28
NBER working paper series
25
Technological forecasting & social change : an international journal
22
Management science : journal of the Institute for Operations Research and the Management Sciences
20
NBER Working Paper
20
Quality management journal : QMJ
20
Health economics
19
International journal of production research
19
Journal of health economics
19
Production and operations management : an international journal of the Production and Operations Management Society
19
SpringerLink / Bücher
19
Working paper / National Bureau of Economic Research, Inc.
19
Manufacturing & service operations management : M & SOM
18
Socio-economic planning sciences : the international journal of public sector decision-making
18
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Production and operations management : the flagship research journal of the Production and Operations Management Society
17
Health care management science : a new journal serving the international health care management community
16
International journal of productivity and quality management : IJPQM
16
International journal of quality & reliability management
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Journal of business research : JBR
15
The service industries journal
15
Health economics review
14
Omega : the international journal of management science
14
International journal of quality and service sciences
12
Total quality management & business excellence
12
Health marketing quarterly
11
International journal of hospitality management
11
Springer eBook Collection
11
International journal of services and operations management : IJSOM
10
Public management review
10
Business process management journal
9
Decision sciences : DS
9
International journal of production economics
9
International journal of services and operations management
9
Journal of industrial engineering and management : JIEM
9
more ...
less ...
Source
All
ECONIS (ZBW)
2,385
Showing
1
-
10
of
2,385
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of total quality management in enhancing the quality of private healthcare services
Daqar, Mohannad Abu
;
Constantinovits, Milan
- In:
Problems and perspectives in management : PPM ; …
18
(
2020
)
2
,
pp. 64-78
Persistent link: https://www.econbiz.de/10012302209
Saved in:
2
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
3
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
4
Measuring customer service in a private hospital
Bisschoff, Christo
;
Clapton, Hannes
- In:
Problems and perspectives in management : PPM ; …
12
(
2014
)
4
,
pp. 43-54
Persistent link: https://www.econbiz.de/10010511554
Saved in:
5
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
6
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
7
The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
8
An empirical investigation on patients perception about service quality of corporate hospitals in Coimbatore, Tirupur and Erode Districts- Tamilnadu
Saravanan, S.
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
4
,
pp. 114-123
Persistent link: https://www.econbiz.de/10011292586
Saved in:
9
Patient satisfaction in hospital emergency services : a perspective from Portugal
Polónia, Daniel Ferreira
;
Dias, Ana Alexandra da Costa
; …
- In:
International journal of productivity and quality …
31
(
2020
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
Saved in:
10
Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis
- In:
Operational research : an international journal
21
(
2021
)
2
,
pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->