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~subject:"Health care system"
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Health care system
Service quality
21,822
Dienstleistungsqualität
21,071
Krankenhaus
13,470
Persönlichkeitspsychologie
12,958
Personality psychology
12,679
Hospital
12,234
Verhalten in Organisationen
9,611
Organizational behaviour
9,609
Leistungsmotivation
9,319
Work motivation
9,144
Arbeitsverhalten
8,603
Work behaviour
8,507
Consumer behaviour
6,911
Konsumentenverhalten
6,872
Customer satisfaction
6,804
Kundenzufriedenheit
6,622
Arbeitszufriedenheit
4,993
Job satisfaction
4,976
Relationship marketing
4,640
Beziehungsmarketing
4,634
Theorie
4,486
USA
4,468
Theory
4,407
Deutschland
4,403
United States
4,348
Führungsstil
4,055
Leadership style
4,032
Germany
3,925
Health care
3,791
Gesundheitsversorgung
3,761
Motivation
3,150
Qualitätsmanagement
3,041
Gesundheitswesen
2,935
Quality management
2,933
Unternehmenskultur
2,828
Corporate culture
2,793
Mitarbeiterbindung
2,761
Employee retention
2,757
Emotion
2,612
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Sammelwerk
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Hochschulschrift
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Thesis
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German
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French
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Gaynor, Martin
33
Propper, Carol
26
Siciliani, Luigi
25
Chandra, Amitabh
18
Pfannstiel, Mario A.
15
Sacarny, Adam
13
Gravelle, Hugh
12
Huckman, Robert S.
11
Sutton, Matt
11
Cutler, David M.
10
Kolstad, Jonathan
10
Finkelstein, Amy
9
Frank, Richard G.
9
Laudicella, Mauro
9
Street, Andrew
9
Syverson, Chad
9
Vogt, William B.
9
Chalkley, Martin
8
Hopp, Wallace J.
8
Saghafian, Soroush
8
Da-Cruz, Patrick
7
Demeulemeester, Erik
7
Gaughan, James
7
Lee, Donhee
7
Liu, Nan
7
Mehlich, Harald
7
Verzulli, Rossella
7
Castelli, Adriana
6
Chandrasekaran, Aravind
6
Chen, Xi
6
Currie, Graeme
6
Diamant, Adam
6
Doyle, Joseph J.
6
Fichera, Eleonora
6
Landrum, Mary Beth
6
Lee, Jinhyung
6
Lippi Bruni, Matteo
6
McColl-Kennedy, Janet R.
6
McCullough, Jeffrey S.
6
Palumbo, Rocco
6
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National Bureau of Economic Research
33
OECD
12
IGI Global
11
Springer Fachmedien Wiesbaden
8
W. Kohlhammer GmbH
5
World Bank
5
World Bank Group
5
Association of University Programs in Health Administration
3
Taylor and Francis.
3
medhochzwei Verlag GmbH
3
Aspen Systems Corporation <Germantown, Md.>
2
Great Britain / Dept. of Health and Social Security
2
Great Britain / Scottish Office
2
Great Britain / Welsh Office
2
Hogrefe Verlag
2
Interdisziplinärer Workshop über Rationalisierungsreserven im Deutschen Gesundheitswesen <1999, Bad Orb>
2
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
2
Taylor & Francis.
2
Verlag Dr. Kovač
2
Weltbank
2
Weltgesundheitsorganisation
2
American College of HospitalAdministrators and the Health Resources Administration, U. S. Departament of Health, Education
1
American Society for Health Care Risk Management
1
Bayern / Invest in Bavaria
1
Bayreuther Gesundheitsforum <2, 1994>
1
Bergische Universität Wuppertal
1
Boston Consulting Group
1
British Hospitals Contributory Schemes Association
1
Bureau of Applied Social Research, Columbia University
1
CRC Press
1
CRC Press.
1
Centre for Economic Policy Research
1
Commission of the European Communities, Directorate-General 'Information Market and Innovation'
1
Cornell University / Department of Applied Economics and Management
1
Council of Europe / European Public Health Committee
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
1
Deutschland <Bundesrepublik> / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ekonomiska forskningsinstitutet <Stockholm>
1
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Journal of health organization and management
86
Health care management review : HCM review
60
European journal of operational research : EJOR
49
NBER working paper series
33
Health care management science
28
NBER Working Paper
28
Working paper / National Bureau of Economic Research, Inc.
28
Journal of health economics
26
The TQM journal : the international review of organizational improvement
26
Health economics
23
Technological forecasting & social change : an international journal
23
Management science : journal of the Institute for Operations Research and the Management Sciences
22
International journal of production research
21
Manufacturing & service operations management : M & SOM
20
Production and operations management : an international journal of the Production and Operations Management Society
20
Socio-economic planning sciences : the international journal of public sector decision-making
19
SpringerLink / Bücher
19
The European journal of health economics : HEPAC ; health economics in prevention and care
19
Production and operations management : the flagship research journal of the Production and Operations Management Society
18
Quality management journal : QMJ
18
Health care management science : a new journal serving the international health care management community
16
Health marketing quarterly
16
Journal of business research : JBR
16
Public management review
16
The service industries journal
16
CHE research paper
15
Health economics review
15
International journal of productivity and quality management : IJPQM
15
Omega : the international journal of management science
15
International journal of services and operations management
13
Journal of service management
13
International journal of hospitality management
12
International journal of quality & reliability management
11
Total quality management & business excellence
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Discussion paper / Centre for Economic Policy Research
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
International journal of production economics
10
International journal of public sector management : IJPSM
10
International journal of quality and service sciences
10
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ECONIS (ZBW)
2,791
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1
Why do frontline employees speak up on behalf of customers? : the influence of supervisors versus coworkers and the role of intrapersonal factors
Gazzoli, Gabriel
;
Shabazz, Siddeeq M.
;
Arnold, Todd J.
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013534229
Saved in:
2
Enabling customer co-creation behavior at a distance : the case of patients using self-monitoring handheld devices in healthcare
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 99-123
Persistent link: https://www.econbiz.de/10013172567
Saved in:
3
Patient participation : the impact of diagnosis and individual characteristics
Schramm, Mary E.
;
Ghosh Chowdhury, Tilottama
; …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 989-1009
Persistent link: https://www.econbiz.de/10014338650
Saved in:
4
Patient engagement and customer loyalty : the role of value co-creation in healthcare service delivery
Tweneboah-Koduah, Ernest Yaw
;
Odoom, Raphael
;
Adams, …
- In:
International journal of services and operations …
48
(
2024
)
3
,
pp. 424-444
Persistent link: https://www.econbiz.de/10015066810
Saved in:
5
Pro-social organisational behaviour of health care workers
Hyde, Paula
;
Harris, Claire
;
Boaden, Ruth
- In:
The international journal of human resource management
24
(
2013
)
16
,
pp. 3115-3130
Persistent link: https://www.econbiz.de/10009782049
Saved in:
6
A paradigm shift in healthcare : an open door for organizational behavior management
Kelley, David P., III
;
Gravina, Nicole
- In:
Journal of organizational behavior management
38
(
2018
)
1
,
pp. 73-89
Persistent link: https://www.econbiz.de/10011818125
Saved in:
7
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
8
HRM in healthcare : the role of work engagement
Shantz, Amanda
;
Alfes, Kerstin
;
Arevshatian, Lilith
- In:
Personnel review : a professional journal reporting new …
45
(
2016
)
2
,
pp. 274-295
Persistent link: https://www.econbiz.de/10011517098
Saved in:
9
Exploring professionals' motivation to lead : a cross-level study in the healthcare sector
Mascia, Daniele
;
Dello Russo, Silvia
;
Morandi, Federica
- In:
The international journal of human resource management
26
(
2015
)
12
,
pp. 1622-1644
Persistent link: https://www.econbiz.de/10011309066
Saved in:
10
Separate and concentrate : accounting for patient complexity in general hospitals
Kuntz, Ludwig
;
Scholtes, Stefan
;
Sülz, Sandra
- In:
Management science : journal of the Institute for …
65
(
2019
)
6
,
pp. 2482-2501
Persistent link: https://www.econbiz.de/10012039810
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