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Service science, management, engineering, and design (SSMED) : an emerging discipline - outline & references
Spohrer, Jim; Kwan, Stephen K. - In: International journal of information systems in the … 1 (2009) 3, pp. 1-31
Persistent link: https://www.econbiz.de/10003871972
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Service science, management, engineering, and design (SSMED) : an emerging discipline ; outline & references
Spohrer, Jim; Kwan, Stephen K. - In: Information systems and new applications in the service …, (pp. 194-226). 2011
Persistent link: https://www.econbiz.de/10009124083
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Stepping aside and moving on : a rejoinder to a rejoinder
Vargo, Stephen L.; Lusch, Robert F. - In: European journal of marketing : EJM 45 (2011) 7/8, pp. 1319-1321
Persistent link: https://www.econbiz.de/10009267010
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Service-dominant logic : a rejoinder to Lusch and Vargo's reply
O'Shaughnessy, John; O'Shaughnessy, Nicholas Jackson - In: European journal of marketing : EJM 45 (2011) 7/8, pp. 1310-1318
Persistent link: https://www.econbiz.de/10009267013
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Service-dominant logic : a necessary step
Lusch, Robert F.; Vargo, Stephen L. - In: European journal of marketing : EJM 45 (2011) 7/8, pp. 1298-1309
Persistent link: https://www.econbiz.de/10009267015