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Hospital
Innovation
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Quality management
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Thailand
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Innovation management
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Innovationsmanagement
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Qualitätsmanagement
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Customer satisfaction
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Claim motor insurance
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Dienstleistungsqualität
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Insurance
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Krankenhaus
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Kundenzufriedenheit
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M-insurance
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Measurement
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Medical device innovation
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Messung
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Mobile claim service
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Motor insurance in Thailand
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Project management
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Service quality
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TRIZ
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Western countries
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Westliche Staaten
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incremental innovation
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new product development
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technology management
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ASEAN-Staaten
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Asien
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Australien
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Automobile insurance
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Thawesaengskulthai, Natcha
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Wongrukmit, Patcharin
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Dahlgaard, Jens Jörn
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Hospital service quality measurement models : patients from Asia, Europe, Australia and America
Thawesaengskulthai, Natcha
;
Wongrukmit, Patcharin
; …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1029-1041
Persistent link: https://www.econbiz.de/10011440789
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2
Hospital service quality preferences among culture diversity
Wongrukmit, Patcharin
;
Thawesaengskulthai, Natcha
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 908-922
Persistent link: https://www.econbiz.de/10010393799
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