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Improving health care quality : the implementation of whistleblowing
Ciasullo, Maria Vincenza; Cosimato, Silvia; Palumbo, Rocco - In: The TQM journal : the international review of … 29 (2017) 1, pp. 167-183
Persistent link: https://www.econbiz.de/10011648892
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The patient as a prosumer of healthcare : insights from a bibliometric-interpretive review
Ciasullo, Maria Vincenza; Lim, Weng Marc; Manesh, … - In: Journal of health organization and management 36 (2022) 9, pp. 133-157
Persistent link: https://www.econbiz.de/10014302956
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Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective
Ciasullo, Maria Vincenza; Douglas, Alex; Romeo, Emilia; … - In: International journal of quality & reliability management 41 (2024) 3, pp. 964-989
Persistent link: https://www.econbiz.de/10014483090
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A five-senses perspective to quality in hospitals
Ugolini, Marta Maria; Rossato, Chiara; Baccarani, Claudio - In: The TQM journal : the international review of … 26 (2014) 3, pp. 284-299
Persistent link: https://www.econbiz.de/10010341264