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Contingent variables to the price charged by hotels

Machado, Maria João Cardoso Vieira - In: International journal of procurement management 12 (2019) 3, pp. 258-275

Persistent link: https://www.econbiz.de/10012060867

Determinants of customer satisfaction : empirical study in hotels

Machado, Maria João Cardoso Vieira - In: International journal of applied management science 11 (2019) 2, pp. 91-112

Persistent link: https://www.econbiz.de/10012035828

Knowledge and utilisation of the uniform system of accounts for the lodging industry : evidence from Portugal

Machado, Maria João Cardoso Vieira; Silva, Miguel Sampaio - In: International journal of procurement management 14 (2021) 3, pp. 400-412

Persistent link: https://www.econbiz.de/10012516059

Satisfaction of short-term rental customers : empirical study in Portugal

Machado, Maria João Cardoso Vieira; Patuleia, Mafalda; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 22 (2021) 2, pp. 361-369

This study has three specific objectives: to analyse the association between the characteristics of the accommodation and the satisfaction of short-term rental customers; to analyse whether customer satisfaction is associated with them recommending the accommodation; and to analyse which...

Persistent link: https://www.econbiz.de/10012888265

Benchmarking in the hotel industry : the use of USALI

Nunes, Catarina Rosa; Machado, Maria João Cardoso Vieira - In: International journal of process management and … 10 (2020) 3, pp. 382-396

Persistent link: https://www.econbiz.de/10012254504

Performance evaluation methods in the services sector : empirical study in hotels

Machado, Maria João Cardoso Vieira; Nunes, Catarina Rosa - In: International journal of services and operations … 37 (2020) 2, pp. 220-240

Persistent link: https://www.econbiz.de/10012521922

Tableau de bord and balanced scorecard : knowledge dissemination in the hotel industry

Machado, Maria João Cardoso Vieira; Nunes, Catarina Rosa - In: International journal of productivity and quality … 37 (2022) 2, pp. 246-259

Persistent link: https://www.econbiz.de/10013448946