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~subject:"Hotellerie"
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Hotellerie
Thailand
25
Structural equation model
14
Strukturgleichungsmodell
14
Customer satisfaction
10
Kundenzufriedenheit
10
Beziehungsmarketing
8
Consumer behaviour
8
Dienstleistungsqualität
8
Konsumentenverhalten
8
Relationship marketing
8
Service quality
8
Firm performance
7
Unternehmenserfolg
7
customer satisfaction
7
Performance management
5
Performance-Management
5
Strategic management
5
Strategisches Management
5
ASEAN
4
ASEAN countries
4
ASEAN-Staaten
4
Human Resource Management
4
Personalmanagement
4
service quality
4
strategy
4
Bekleidungsindustrie
3
Clothing industry
3
Electric power industry
3
Elektrizitätswirtschaft
3
Hotel industry
3
Performance measurement
3
Performance-Messung
3
management innovation
3
Arbeitsmobilität
2
Bangkok MRT
2
Bank
2
Berufsbildung
2
Higher education institution
2
Hochschule
2
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English
3
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Fongsuwan, Wanno
3
Trimetsoontorn, Jirasek
3
Suwanamas, Chayuth
2
Tamwatin, Utid
1
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Journal for global business advancement : JGBA
3
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ECONIS (ZBW)
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The effect of perceived service quality on customer emotions, customer satisfaction and customer loyalty : a PLS-SEM approach towards a luxury hotel in Bangkok, Thailand
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 374-398
Persistent link: https://www.econbiz.de/10011547794
Saved in:
2
The effect of tangible and intangible service quality on customer satisfaction and customer loyalty : a SEM approach towards a five-star hotel in Thailand
Tamwatin, Utid
;
Trimetsoontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 399-419
Persistent link: https://www.econbiz.de/10011547802
Saved in:
3
Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions : a conceptual framework
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
3
,
pp. 283-304
Persistent link: https://www.econbiz.de/10011535922
Saved in:
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