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~subject:"Hotellerie"
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Hotellerie
Tourism
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Holiday behaviour
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Hotel industry
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Brand image
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Consumer behaviour
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Au, Norman
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Ekiz, Erdogan H.
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Law, Chun Hung Roberts
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Tung, Vincent Wing Sun
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Ayeh, Julian K.
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Chan, Ambrose Pak Ho
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Chen, Po-Ju
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Law, Rob
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Journal of travel and tourism marketing
2
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of vacation marketing : an international journal
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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1
Managing customer citizenship behaviour : the moderating roles of employee responsiveness and organizational reassurance
Tung, Vincent Wing Sun
;
Chen, Po-Ju
;
Schuckert, Markus
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 23-35
Persistent link: https://www.econbiz.de/10011642550
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2
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
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3
Investigating cross-national heterogeneity in the adoption of online hotel reviews
Ayeh, Julian K.
;
Au, Norman
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
55
(
2016
),
pp. 142-153
Persistent link: https://www.econbiz.de/10011498016
Saved in:
4
Do customers share the same perspective? : a study on online OTAs ratings versus user ratings of Hong Kong hotels
Leung, Rosanna
;
Au, Norman
;
Liu, Jianwei
;
Law, Chun …
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
2
,
pp. 103-117
Persistent link: https://www.econbiz.de/10011876140
Saved in:
5
Issues and opportunities of Internet hotel marketing in developing countries
Au, Norman
;
Ekiz, Erdogan H.
- In:
Journal of travel and tourism marketing
26
(
2009
)
3
,
pp. 225-243
Persistent link: https://www.econbiz.de/10003868743
Saved in:
6
Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.
;
Au, Norman
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
Saved in:
7
Presentation formats of policy statements on hotel websites and privacy concerns : a multimedia learning theory perspective
Lee, Hee Andy
;
Au, Norman
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
4
,
pp. 470-489
Persistent link: https://www.econbiz.de/10010206606
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