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User perspective of age-friendly transportation: A case study of Taipei City

Shiau, Tzay-An; Huang, Wen-Kuan - In: Transport Policy 36 (2014) C, pp. 184-191

User perspective of age-friendly transportation provides a solid base for initiating and evaluating improvement strategies. This study surveyed a sample of 610 older people in Taipei City. The respondents rated the degree of importance of 18 indicators, and their degree of satisfaction with 35...

Persistent link: https://www.econbiz.de/10011077812

How smart is your tourist attraction? : measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach

Wang, Xia; Li, Xiang; Zhen, Feng; Zhang, Jinhe - In: Tourism management : research, policies, practice 54 (2016), pp. 309-320

Persistent link: https://www.econbiz.de/10011452094

Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels

Dabestani, Reza; Shahin, Arash; Saljoughian, Mohammad; … - In: International journal of quality & reliability management 33 (2016) 2, pp. 160-177

Persistent link: https://www.econbiz.de/10011459948

An exploration on e-retailers' home delivery : strategic elements and their prioritisation

Wang, Chengbo; Mao, Zhaofang; O'Kane, James; Wang, Jun - In: Business process management journal 22 (2016) 3, pp. 614-633

Persistent link: https://www.econbiz.de/10011578077

Comparing literary tourism in Mainland China and Taiwan : the Lu Xun Native Place and the Lin Yutang House

Wang, Huey-jiun; Zhang, Dan - In: Tourism management : research, policies, practice 59 (2017), pp. 234-253

Persistent link: https://www.econbiz.de/10011642793

Environmental impacts of tourism on a French urban coastal destination : perceptions of German and British visitors

Prayag, Girish; Brittnacher, Anna - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 4, pp. 461-475

Persistent link: https://www.econbiz.de/10010429797

An innovative service quality evaluation and improvement model

Chen, Li-Fei; Chen, Szu-Chi; Su, Chao-Ton - In: The service industries journal 38 (2018) 3/4, pp. 228-249

Persistent link: https://www.econbiz.de/10011848076

Wisdom of crowds : conducting importance-performance analysis (IPA) through online reviews

Bi, Jian-Wu; Liu, Yang; Fan, Zhi-Ping; Zhang, Jin - In: Tourism management : research, policies, practice 70 (2019), pp. 460-478

Persistent link: https://www.econbiz.de/10011949918

Revising importance-performance analysis : a new synthetic service quality indicator applied to the tourist apartment industry

Martín, Juan Carlos; Mendoza, Cira; Román García, … - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 3, pp. 337-350

Persistent link: https://www.econbiz.de/10011929581

Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel

Pan, Frank C. - In: Tourism management : research, policies, practice 46 (2015), pp. 84-91

Persistent link: https://www.econbiz.de/10010485571