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Cultural mimicry and hybridity : on the work of identity in international call centers in India
Das, Diya; Dharwadkar, Ravi - In: Organizations, markets and imperial formations : …, (pp. 181-197). 2009
Persistent link: https://www.econbiz.de/10003849203
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The importance of being "Indian" : identity centrality and work outcomes in an off-shored call center in India
Das, Diya; Dharwadkar, Ravi; Brandes, Pamela - 2010
Persistent link: https://www.econbiz.de/10003930551
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Modelling heterogeneity in perceptions of stress in Indian call centres : a latent class analysis
Nandialath, Anup Menon; Das, Diya; Mohan, Ramesh - In: International journal of business innovation and research 6 (2012) 5, pp. 481-498
Persistent link: https://www.econbiz.de/10009580025
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Feeling unsure : quit or stay? ; uncovering heterogeneity in employees' intention to leave in Indian call centers
Das, Diya; Nandialath, Anup; Mohan, Ramesh - In: The international journal of human resource management 24 (2013) 1, pp. 15-34
Persistent link: https://www.econbiz.de/10009687802
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Client or employer identification matters? : differential outcomes of dual identification in Indian call centres
Das, Diya; Mohan, Ramesh - In: International journal of business innovation and … 27 (2022) 3, pp. 383-394
Persistent link: https://www.econbiz.de/10013252933
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Toward a fine balance : cross-cultural comparison of work-family identities
Annavarjula, Madan Gopal; Das, Diya - In: Journal of Asia Pacific business 14 (2013) 1, pp. 40-57
Persistent link: https://www.econbiz.de/10009741805