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Industrie
Indien
119,041
India
98,140
Electronic Commerce
24,085
Service quality
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E-commerce
21,464
Dienstleistungsqualität
21,047
Customer satisfaction
15,563
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Consumer behaviour
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8,524
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6,541
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6,112
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6,067
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4,187
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3,878
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3,844
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3,844
Welt
3,384
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3,364
Qualitätsmanagement
3,228
Quality management
3,175
Economic development
3,164
SME
3,103
Website
3,098
KMU
3,095
Manufacturing industries
3,032
Online-Marketing
3,028
Internet marketing
3,012
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2,939
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Goldar, Bishwanath
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41
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Sen, Kunal
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25
Kathuria, Vinish
25
Hasan, Rana
24
Kumar, Utsav
21
Sasidharan, Subash
21
Mitra, Arup
20
Aggarwal, Suresh Chand
19
Das, Deb Kusum
19
Goswami, Arti Grover
19
O'Connell, Stephen D.
19
Burgess, Robin
18
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18
Kerr, William
18
Narayanan, K.
18
Raj, Rajesh S. N.
16
Sharma, Chandan
16
Sato, Takahiro
15
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14
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13
Ramaswamy, K. V.
13
Sahu, Santosh Kumar
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Singh, Kanwarpreet
13
Gupta, Poonam
12
Mitra, Devashish
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Nataraj, Shanthi
12
Ray, Subhash C.
12
Erumban, Abdul Azeez
11
Harrison, Ann E.
11
Martin, Leslie A.
11
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10
Rath, Badri Narayan
10
Saikia, Dilip
10
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10
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10
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9
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State Statistical Bureau, Government of West Bengal
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National Council of Applied Economic Research
5
World Bank
5
Indien / Ministry of Commerce and Industry
4
Institute for Human Development <Delhi>
4
UNIDO
4
Edward Elgar Publishing
3
National Sample Survey Organisation
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Springer Fachmedien Wiesbaden
3
University of Kerala
3
Central Institute of Agricultural Engineering <Bhopal>
2
Committee on Finance, United States Senate
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Export Import Bank of India
2
Federation of Indian Chambers of Commerce and Industry
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HWWE <4, 2007, Bhopal>
2
Indian Council for Research on International Economic Relations
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Indian Society of Ergonomics
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Industrial Credit and Investment Corporation of India
2
International Labour Office
2
Research Centre for Women's Studies
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A. T. Kearney Incorporated <Chicago, Ill.>
1
AETS
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Administrative Staff College of India
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Akad. Nauk SSSR, Moskva / Inst. Vostokovedenija
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1
All India Management Association
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Andersen Business Consulting <Chennai>
1
Anderson Consulting
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Annual International Scientific Conference "Digital Transformation in Industry: Trends, Management, Strategies" <4., 2022, Jekaterinburg>
1
Annual International Scientific Conference “Digital Transformation in Industry: Trends, Management, Strategies” <3., 2021, Online>
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Asian Regional Team for Employment Promotion
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Association of Indian Engineering Industry
1
Australia South Asia Research Centre
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The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
65
International journal of productivity and quality management : IJPQM
46
The Indian economic journal
38
Working paper
37
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
31
The Asian economic review : journal of the Indian Institute of Economics
27
The Indian journal of economics
26
Policy research working paper : WPS
25
International journal of process management and benchmarking : IJPMB
21
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
19
SpringerLink / Bücher
19
International journal of Indian culture and business management
18
International journal of services and operations management
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Benchmarking : an international journal ; BIJ
16
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
15
NBER working paper series
15
World Bank Policy Research Working Paper
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Applied economics
14
Finance India : the quarterly journal of Indian Institute of Finance
14
Global business review
14
NBER Working Paper
14
The TQM journal : the international review of organizational improvement
14
Working paper / National Bureau of Economic Research, Inc.
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IIM Bangalore Research Paper
13
International journal of business and globalisation : IJBG
13
International journal of business excellence
13
International journal of production research
13
Journal of development economics
13
Journal of advances in management research : JAMR
12
South Asia economic journal : journal of the Institute of Policy Studies, Sri Lanka and Research and Information System for Developing Countries, India, for the SAARC Research Network
12
Springer eBook Collection
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Working Paper
12
International journal of business excellence : IJBEX
11
Policy Research Working Paper
11
Working paper / Centre for Development Economics, Department of Economics, Delhi School of Economics
11
Discussion paper series / Research Institute for Economics and Business Administration, Kobe University
10
Economic modelling
10
Indian economic review : official journal of Delhi School of Economics
10
Indian journal of economics & business : IJEB
10
International journal of logistics systems and management
10
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ECONIS (ZBW)
3,295
EconStor
17
USB Cologne (EcoSocSci)
9
ArchiDok
1
OLC EcoSci
1
RePEc
1
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1
E-business practices of the top 500 Turkish manufacturing enterprises : an analysis of web quality
Tunca, Mustafa Zihni
;
Ozaltin, Oguzhan
- In:
Current issues in E-business research
,
(pp. 101-108)
.
2005
Persistent link: https://www.econbiz.de/10003110616
Saved in:
2
How does manufacturing service perceived value influence customer satisfaction? : an investigation of global semiconductor industry
Chou, Chieh-min
- In:
International journal of production research
52
(
2014
)
17
,
pp. 5041-5054
Persistent link: https://www.econbiz.de/10010419111
Saved in:
3
Design of TSSFD technique and its application study in a traditional pump manufacturing company
Thirunavukkarasu, V.
;
Devadasan, S. R.
- In:
International journal of applied management science : IJAMS
14
(
2022
)
2
,
pp. 136-159
Persistent link: https://www.econbiz.de/10013252825
Saved in:
4
Assessment of impact of after sales service attributes on customer satisfaction for a home-appliances manufacturing firm
Murali, Sivanesan
;
Pugazhendhi, Singara
;
Muralidharan, …
- In:
International journal of enterprise network management
7
(
2016
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011592474
Saved in:
5
Changes occurred in a porcelain factory due to quality management system implementation
Sârb, Adina
;
Itul, Liliana
;
Popa, Maria
- In:
Oradea journal of business and economics
4
(
2019
)
1
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012159491
Saved in:
6
Analysis of a customer satisfaction survey using Rough Sets theory : a manufacturing case in Taiwan
Chen, Wei-shing
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
1
,
pp. 93-105
Persistent link: https://www.econbiz.de/10003821149
Saved in:
7
On the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chains
Giovanis, Apostolos N.
;
Tsoukatos, Evangelos
- In:
Journal for international business and entrepreneurship …
7
(
2013
)
1
,
pp. 63-80
Persistent link: https://www.econbiz.de/10009727958
Saved in:
8
Incorporating human resource management initiatives into customer services : empirical evidence from Chinese manufacturing firms
Feng, Taiwen
;
Wang, Dan
;
Prajogo, Daniel
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 126-135
Persistent link: https://www.econbiz.de/10010359366
Saved in:
9
Customer satisfaction, product quality and performance of companies
Suchánek, Petr
;
Richter, Jiří
;
Králová, Maria
- In:
Národohospodářský obzor : časopis věnovaný …
14
(
2014
)
4
,
pp. 329-344
Persistent link: https://www.econbiz.de/10010471209
Saved in:
10
Logistics service quality and its effects on customer satisfacation in the manufacturing companies' supply chains : empirical evidence frpm Greece
Politis, Yannis
;
Giovanis, Apostolos
;
Binioris, Spyridon
- In:
Journal of modelling in management
9
(
2014
)
2
,
pp. 215-237
Persistent link: https://www.econbiz.de/10010413644
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