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~subject:"Innovation"
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Innovation
Dienstleistung
16
Service quality
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USA
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Dienstleistungsqualität
13
Vereinigte Staaten
13
United States
11
Gesundheitsversorgung
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Health care
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Marketing
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Dienstleistungsmarketing
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Services marketing
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Krankenhaus
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Retail trade
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Consumer behaviour
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Customer satisfaction
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Hospital
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Konsumentenverhalten
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Kundenzufriedenheit
4
Servicepolitik
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Bankbetrieb
3
Banking
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Betriebliches Gesundheitsmanagement
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Corporate culture
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Berry, Leonard L.
3
Bolton, Ruth N.
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Bridges, Cheryl H.
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Mende, Martin
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AMS review : official publication of the Academy of Marketing Science
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
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ECONIS (ZBW)
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Service innovation is urgent in healthcare
Berry, Leonard L.
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 78-92
Persistent link: https://www.econbiz.de/10012113572
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2
Opportunities for innovation in the delivery of interactive retail services
Berry, Leonard L.
;
Bolton, Ruth N.
;
Bridges, Cheryl H.
; …
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10003987342
Saved in:
3
The innovation imperative in healthcare : an interview and commentary
Mende, Martin
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10012113585
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