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~subject:"Innovation"
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Innovation
Dienstleistung
18
Services
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13
Service industry
12
Consumer behaviour
8
Dienstleistungsqualität
8
Service quality
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Transformative service research
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service design
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transformative service research
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Betriebliche Wertschöpfung
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Patrício, Lia
4
Bowen, David E.
1
Fisk, Raymond P.
1
Gustafsson, Anders
1
Holmlid, Stefan
1
Kustrak Korper, Ana
1
Ostrom, Amy L.
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Parasuraman, A.
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Journal of service research : JSR
2
AMS review : official publication of the Academy of Marketing Science
1
Journal of service theory and practice
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ECONIS (ZBW)
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Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
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2
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
3
The role of meaning in service innovation : a conceptual exploration
Kustrak Korper, Ana
;
Holmlid, Stefan
;
Patrício, Lia
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 179-198
Persistent link: https://www.econbiz.de/10013190876
Saved in:
4
A service design approach to healthcare innovation : from decision-making to sense-making and institutional change
Patrício, Lia
;
Teixeira, Jorge Grenha
;
Vink, Josina
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 115-120
Persistent link: https://www.econbiz.de/10012113581
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