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Mobile ethnography : a pioneering research approach for customer-centered destination management

Stickdorn, Marc; Frischhut, Birgit; Schmid, Josef S. - In: Tourism analysis : an interdisciplinary tourism & … 19 (2014) 4, pp. 491-503

Persistent link: https://www.econbiz.de/10010429794

A business model adoption based on tourism innovation : applying a gratification theory to mobile applications

Palos-Sanchez, Pedro; Saura, José Ramón; … - In: European research on management and business economics 27 (2021) 2, pp. 1-11

The purpose of this paper is to improve understanding of Tourism Innovation by using a Uses and Gratification Theory model to investigate tourist intention to visit a city after reading other users' valuations of the destination on Mobile Applications. The Uses and Gratification Theory (U&G)...

Persistent link: https://www.econbiz.de/10012596244

Service innovation and firm performance : operational experiences in uncertain environments

Akbari, Morteza; Mokhtari, Hossein; Moradi, Afsaneh; … - In: International journal of services, economics and management 11 (2020) 4, pp. 347-370

Persistent link: https://www.econbiz.de/10012522627

Customer relationship management and innovative strategies in tourism industry

Gigi G S; Divya A - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 545-555

Persistent link: https://www.econbiz.de/10012505516

Unravelling factors influencing firm performance : evidence from the SMEs in tourism industry

Samad, Sarminah - In: International Journal of Financial Studies : open … 10 (2022) 3, pp. 1-18

The global business scenario seems to be gloomy due to the economic uncertainty caused by the COVID-19 pandemic. The COVID-19 pandemic has impacted many economic sectors and a country's national GNP, including the tourism industry. The question is whether the influencing factors for firms...

Persistent link: https://www.econbiz.de/10013368461