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The dilemma of service productivity and service innovation : an empirical exploration in financial services

Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, … - In: Journal of service research : JSR 21 (2018) 2, pp. 249-262

Persistent link: https://www.econbiz.de/10011855809

Development of a composite dynamic capability index for benchmarking new product development performance : an empirical study among industries in electronics sector

Nair, Pratap Kumar Surendran; Ramanan, T. Radha; … - In: International journal of process management and … 11 (2021) 6, pp. 839-863

Persistent link: https://www.econbiz.de/10012672195

Supply chain innovation performance evaluation based on the cross-efficiency concept : case study of Supply Chain Innovation Award's winners, runner-ups and finalists

Arabshahi, Hassan; Fazlollahtabar, Hamed - In: International journal of logistics systems and … 36 (2020) 3, pp. 343-369

Persistent link: https://www.econbiz.de/10012252852

Efficiency of public R&D management agency and its improvement toward open innovation

Hwang, Byung Yong; Park, Sung Hun; Kim, Dae-Cheol - In: Journal of open innovation : technology, market, and … 7 (2021) 3, pp. 1-17

R&D management agencies have been taking on key roles in the national R&D ecosystem. The purpose of this study is to suggest ways to improve the role of R&D management agencies for R&D planning and evaluation. It analyzed the regulatory system and relative efficiency of the current use of...

Persistent link: https://www.econbiz.de/10012651385

A taxonomy of service innovations based on the innovative activity efficiency of service firms : a DEA approach

Suh, Yongyoon; Kim, Moon-soo - In: International journal of services technology and management 20 (2014) 4/5/6, pp. 267-289

Persistent link: https://www.econbiz.de/10011346962

Damages to return with a possible occurrence of eco-technology innovation measured by DEA environmental assessment

Sueyoshi, Toshiyuki - In: Journal of economic structures : JES; the official … 6 (2017) 7, pp. 1-14

this study is how to identify an effective decision on eco-technology innovation and its influence on sustainability. To …

Persistent link: https://www.econbiz.de/10011664027

Reprint of: Service innovation in sustainable product service systems : mproving performance under linguistic preferences

Tseng, Minglang; Wu, Kuo-Jui; Chiu, Anthony; Lim, Ming K.; … - In: International journal of production economics 217 (2019), pp. 159-170

Persistent link: https://www.econbiz.de/10012129247

Service innovation in sustainable product service systems : improving performance under linguistic preferences

Tseng, Minglang; Wu, Kuo-Jui; Chiu, Anthony; Lim, Ming K.; … - In: International journal of production economics 203 (2018), pp. 414-425

Persistent link: https://www.econbiz.de/10011900480

Impact of service co-creation on performance of firms : the mediating role of market oriented strategies

Verma, Rajeev; Rajagopal; Mercado, Pável Reyes - In: International journal of services and operations management 15 (2013) 4, pp. 449-466

Persistent link: https://www.econbiz.de/10009786589

Bottom-line experiences : measuring the value of design in service

Løvlie, Lavrans; Downs, Chris; Reason, Ben - In: Design thinking : integrating innovation, customer …, (pp. 173-184). 2010

Persistent link: https://www.econbiz.de/10003951963

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