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Customer orientation and innovation : a comparative study of manufacturing and service firms

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Innovationsfördernde Rahmenbedingungen für kleine und mittlere Unternehmen - neue Chancen für die Beschäftigungspolitik?

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Relationships among knowledge-oriented leadership, customer knowledge management, innovation quality and firm performance in SMEs

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Drawing upon the literature on knowledge management, leadership, and innovation, this study investigates the possible associations among customer knowledge management, knowledge-oriented leadership, innovation quality, and firm performance in 283 small and medium-sized enterprises (SMEs) in...

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