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Management und Marketing ferngesteuerter Dienstleistungen : konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben

Wünderlich, Nancy V.; Schumann, Jan Hendrik; … - In: Journal of business economics : JBE 81 (2011) 9, pp. 977-1001

Persistent link: https://www.econbiz.de/10009303338

Acceptance of Remote Services : Perception, Adoption, and Continued Usage in Organizational Settings

Wünderlich, Nancy V. - 2010

Conceptual Framework: Remote Services in Context of Technology-Mediated Services -- Theoretical Framework for Remote Service Adoption and Continued Usage -- Methodological Superstructure and Empirical Setting -- Qualitative Exploratory Interview Study -- Hypotheses Development -- Quantitative...

Persistent link: https://www.econbiz.de/10014424971

Acceptance of remote services : perception, adoption and continued usage in organizational settings

Wünderlich, Nancy V. - 2009 - 1. Aufl.

Persistent link: https://www.econbiz.de/10003877296

Customer expectations of remote maintenance services in the medical equipment industry

Paluch, Stefanie - In: Journal of service management 25 (2014) 5, pp. 639-653

Persistent link: https://www.econbiz.de/10010426056

Internationalisation of remote service technologies : a three country study on perception, adaptation and relationship marketing

Paluch, Stefanie - In: Mobility in a globalised world : [economics, …, (pp. 75-86). 2012

Persistent link: https://www.econbiz.de/10009673850

Remote service technology perception and its impact on customer-provider relationships : an empirical exploratory study in a B-to-B-setting

Paluch, Stefanie - 2011 - 1. ed.

Persistent link: https://www.econbiz.de/10009355886

Understanding the role of the service counter-part in technology-mediated service co-production

Wünderlich, Nancy V.; Wangenheim, Florian v. - In: Proceedings / First International Symposium on Services …, (pp. 271-280). 2009

Persistent link: https://www.econbiz.de/10003862628

Ferngesteuerte Dienstleistungen : betriebswirtschaftliche Spezifika, Terminologie und Herausforderungen für das Management

Wünderlich, Nancy V.; Schumann, Jan Hendrik; … - In: Remote Services : neue Formen der Internationalisierung …, (pp. 3-26). 2007

Persistent link: https://www.econbiz.de/10003495721

Healthcare Solutions und Remote Services : Praxisbeispiel Siemens AG

Paluch, Stefanie; Wagner, Michael - In: Marketing von Solutions : innovative Ansätze und Best …, (pp. 243-263). 2010

Persistent link: https://www.econbiz.de/10008736875

Challenges of marketing remote services in the health care sector

Paluch, Stefanie; Holzmüller, Hartmut H. - In: Proceedings / First International Symposium on Services …, (pp. 29-38). 2009

Persistent link: https://www.econbiz.de/10003862570

A service of the