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~subject:"Interne Kommunikation"
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Workplace gossip and frontline...
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Subject
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Interne Kommunikation
Service quality
21,814
Dienstleistungsqualität
21,063
Performance measurement
15,352
Performance-Messung
14,541
Job satisfaction
13,806
Arbeitszufriedenheit
13,097
Dienstleistungssektor
12,473
Service industry
11,467
Leistungsmotivation
9,332
Work motivation
9,142
Arbeitsverhalten
8,599
Work behaviour
8,503
Customer satisfaction
7,409
Kundenzufriedenheit
7,213
Internal communication
5,727
Consumer behaviour
5,261
Konsumentenverhalten
5,215
Relationship marketing
5,023
Beziehungsmarketing
5,011
Theorie
4,634
Deutschland
4,603
Theory
4,545
USA
4,440
United States
4,279
Germany
4,222
Unternehmenserfolg
3,982
Firm performance
3,926
Mitarbeiterbindung
3,771
Employee retention
3,770
Führungsstil
3,565
Leadership style
3,550
Qualitätsmanagement
3,417
Quality management
3,350
Personalmanagement
3,228
Human Resource Management
3,222
Organizational behaviour
2,955
Verhalten in Organisationen
2,936
Motivation
2,796
Innovation
2,770
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Online availability
All
Undetermined
1,694
Free
756
Type of publication
All
Article
3,517
Book / Working Paper
2,189
Journal
30
Type of publication (narrower categories)
All
Article in journal
2,400
Aufsatz in Zeitschrift
2,400
Aufsatz im Buch
1,009
Book section
1,009
Graue Literatur
309
Non-commercial literature
309
Hochschulschrift
304
Working Paper
226
Arbeitspapier
219
Thesis
211
Case study
200
Fallstudie
200
Collection of articles of several authors
170
Sammelwerk
170
Lehrbuch
141
Textbook
129
Aufsatzsammlung
120
Ratgeber
88
Guidebook
77
Handbook
33
Handbuch
33
Konferenzschrift
27
Conference paper
23
Konferenzbeitrag
23
Glossar enthalten
19
Glossary included
19
Bibliografie enthalten
18
Bibliography included
18
Collection of articles written by one author
15
Sammlung
15
Reprint
14
Conference proceedings
13
Fallstudiensammlung
12
Interview
12
Bibliografie
7
Research Report
7
Article
5
Accompanied by computer file
3
Amtsdruckschrift
3
Einführung
3
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Language
All
English
4,439
German
1,292
French
14
Russian
4
Polish
3
Undetermined
3
Italian
1
Portuguese
1
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Author
All
Zerfaß, Ansgar
40
Bruhn, Manfred
27
Hargie, Owen
19
Tourish, Dennis
19
Bovée, Courtland L.
17
Mast, Claudia
17
Thill, John V.
17
Cooren, François
16
Men, Linjuan Rita
15
Esch, Franz-Rudolf
14
Mayfield, Milton
14
Schoeneborn, Dennis
14
Lies, Jan
13
Mayfield, Jacqueline
13
Einwiller, Sabine
12
Heide, Mats
12
Lee, Yeunjae
12
Huck-Sandhu, Simone
11
Johannessen, Jon-Arild
11
Lauring, Jakob
11
Buchholz, Ulrike
10
Langner, Tobias
10
Leonardi, Paul M.
10
Motschnig, Renate
10
Ryback, David
10
Bisel, Ryan S.
9
Buzzanell, Patrice M.
9
Kuhn, Timothy
9
Sievert, Holger
9
Brummans, Boris H. J. M.
8
Cardon, Peter W.
8
Clampitt, Phillip G.
8
Darics, Erika
8
Ebert, Helmut
8
Knorre, Susanne
8
Madsen, Vibeke Thøis
8
Pfannenberg, Jörg
8
Vaara, Eero
8
Wright, Marc
8
Barker, James R.
7
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Institution
All
Springer Fachmedien Wiesbaden
51
IGI Global
14
Haufe-Lexware GmbH & Co. KG
13
National Bureau of Economic Research
7
Springer Gabler <Firma>
7
Springer-Verlag GmbH
6
Association for Business Communication
5
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
5
Uni-Taschenbücher GmbH
5
Harvard Business Review Press
4
Verlag Dr. Kovač
4
Edward Elgar Publishing
3
George Routledge & Sons <London>
3
Harvard Graduate School of Business Administration
3
International Association of Business Communicators
3
International Monetary Fund
3
RWTH Aachen
3
Taylor and Francis
3
Centre for Economic Performance
2
De Gruyter Mouton
2
Europäische Kommission / Statistisches Amt
2
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
2
Friedrich-Schiller-Universität Jena
2
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
2
Icfai University Press <Hyderabad>
2
Leuphana Universität Lüneburg
2
OECD
2
OJT Solutions Inc.
2
Peter Lang GmbH
2
Springer International Publishing
2
Steinbeis-Hochschule Berlin
2
Tectum Verlag
2
UVK Verlagsgesellschaft mbH
2
Universität St. Gallen
2
W. Kohlhammer GmbH
2
Westfälische Wilhelms-Universität Münster
2
Wiley-VCH
2
Wissenschaftlicher Verlag Berlin
2
AMACOM
1
Aarhus universitet / Institut for kommunikation og kultur
1
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Published in...
All
Management communication quarterly : an international journal
150
Corporate communications : an international journal
91
SpringerLink / Bücher
72
International journal of business communication : IJBC ; a publication of the Association of Business Communication
70
International journal of business communication : IJBC : a publication of the Association for Business Communication
53
Journal of communication management : an international journal
45
CSR und interne Kommunikation : Forschungsansätze und Praxisbeiträge
27
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
27
Springer eBook Collection
27
Journal of business research : JBR
26
Journal of business communication : JBC
25
The journal of product innovation management : an international publication of the Product Development & Management Association
24
Gower handbook of internal communication
22
Interne Kommunikation : theoretische, empirische und praktische Perspektiven
22
Journal of communication management
22
Journal of business ethics : JOBE
20
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
20
Auditing organizational communication : a handbook of research, theory and practice
19
Research
17
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
17
Group & organization management : an international journal
16
Harvard-Business-Manager : das Wissen der Besten
16
Industrial marketing management : the international journal for industrial and high-tech firms
16
International journal of hospitality management
16
Interne Kommunikation in der Praxis : sieben Analysen, sieben Fallbeispiele, sieben Meinungen
16
Interne Organisationskommunikation : theoretische Fundierungen und praktische Anwendungsfelder
16
The IABC handbook of organizational communication : a guide to internal communication, public relations, marketing and leaderhip
16
Academy of Management journal : AMJ
15
Harvard business review : HBR
15
International journal of project management : the journal of The International Project Management Association
15
Journal of economic behavior & organization : JEBO
15
Meeting the challenge of human resource management : a communication perspective
15
Human relations
14
Journal of world business : JWB
14
essentials
14
Faculty & research / Insead : working paper series
13
Global business and organizational excellence : a review of research & best practices
13
Journal of education for business
13
Management communication quarterly
13
The IUP journal of soft skills : IJSS
13
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Source
All
ECONIS (ZBW)
5,698
EconStor
25
OLC EcoSci
6
USB Cologne (EcoSocSci)
5
RePEc
2
Showing
1
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date (oldest first)
1
The influence of service employees' nonverbal communication on customer-employee rapport in the service encounter
Lin, Cheng-Yu
;
Lin, Jiun-Sheng Chris
- In:
Journal of service management
28
(
2017
)
1
,
pp. 107-132
Persistent link: https://www.econbiz.de/10011654999
Saved in:
2
Gossip
in the workplace and the implications for HR management : a study of
gossip
and its relationship to employee cynicism
Kuo, Chien-chih
;
Chang, Kirk
;
Quinton, Sarah
;
Lu, Chiu-yi
; …
- In:
The international journal of human resource management
26
(
2015
)
18
,
pp. 2288-2307
Persistent link: https://www.econbiz.de/10011337646
Saved in:
3
The effect of workplace negative
gossip
on employee proactive behavior in China : the moderating role of traditionality
Wu, Xiangfan
;
Kwan, Ho Kwong
;
Wu, Long-Zeng
;
Ma, Jie
- In:
Journal of business ethics : JOBE
148
(
2018
)
4
,
pp. 801-815
Persistent link: https://www.econbiz.de/10011844324
Saved in:
4
The influence of text-based technology-mediated communication on the connection quality of workplace relationships : the mediating role of emotional labor
Silard, Anthony
;
Watson-Manheim, Mary Beth
;
Lopes, Nuno Jose
- In:
Review of managerial science : RMS
17
(
2023
)
6
,
pp. 2035-2053
Persistent link: https://www.econbiz.de/10014335756
Saved in:
5
The language backfire effect : how frontline employees decrease customer satisfaction through language use
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Lunardo, Renaud
; …
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 115-129
Persistent link: https://www.econbiz.de/10012102960
Saved in:
6
Exploring the impact of internal communication on employee psychological well-being during the COVID-19 pandemic : the mediating role of employee organizational trust
Qin, Yufan Sunny
;
Men, Linjuan Rita
- In:
International journal of business communication : IJBC …
60
(
2023
)
4
,
pp. 1197-1219
Persistent link: https://www.econbiz.de/10014365736
Saved in:
7
Directives and dialogue : examining the relationship between participative organizational communication practices and organizational identification among it workers
Atouba, Yannick C.
;
Carlson, Elizabeth J.
;
Lammers, John C.
- In:
International journal of business communication : IJBC …
56
(
2019
)
4
,
pp. 530-559
Persistent link: https://www.econbiz.de/10012151713
Saved in:
8
Managing workplace boredom : employee coping strategies, supervisor communication, and job satisfaction
Martin, Donald R.
;
Winchatz, Michaela R.
;
Knight, Kendra
; …
- In:
Journal of leadership & organizational studies : JLOS
30
(
2023
)
3
,
pp. 314-326
Persistent link: https://www.econbiz.de/10014312400
Saved in:
9
The influences of internal marketing on service excellence of hotel businesses in Thailand
Saknarong, Atchareeya
;
Ooncharoen, Nantana
; …
- In:
Journal of international business and economics : JIBE
13
(
2013
)
4
,
pp. 67-94
Persistent link: https://www.econbiz.de/10010241894
Saved in:
10
Gaining access to intrafirm knowledge : an internal market perspective on knowledge sharing
Verbeke, Willem J. M. I.
;
Belschak, Frank
;
Bagozzi, …
- In:
Human performance
24
(
2011
)
3
,
pp. 205-230
Persistent link: https://www.econbiz.de/10009296568
Saved in:
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