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NPS and Online WOM : investigating the relationship between customers' promoter scores and eWOM behavior
Raassens, Néomie; Haans, Hans - In: Journal of service research : JSR 20 (2017) 3, pp. 322-334
Persistent link: https://www.econbiz.de/10011736774
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How cannibalistic is the internet channel?
Deleersnyder, Barbara; Geyskens, Inge; Gielens, Katrijn; … - 2001 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658548
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How cannibalistic is the internet channel?
Deleersnyder, Barbara; Geyskens, Inge; Gielens, Katrijn; … - 2001
Persistent link: https://www.econbiz.de/10001640809
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Establishing the internet channel : short-term pain but long-term gain?
Geyskens, Inge; Gielens, Katrijn; Dekimpe, Marnik G. - 2000
Persistent link: https://www.econbiz.de/10001578819
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Using technology to bring online convenience to offline shopping
Dekimpe, Marnik G.; Geyskens, Inge; Gielens, Katrijn - In: Marketing letters : a journal of research in marketing 31 (2020) 1, pp. 25-29
Persistent link: https://www.econbiz.de/10012229440