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Functional characteristics of banking websites and customer loyalty : the mediating role of online trust

Berraies, Sarra; Chtioui, Rached; Yahia, Karim Ben - In: The journal of applied business research 31 (2015) 3, pp. 911-923

Persistent link: https://www.econbiz.de/10011304803

Online vs offline banking

Papadopoulou, Zoe; Valsamidis, Stavros; Petasakis, Ioannis - In: The changing financial landscape : financial …, (pp. 219-235). 2021

Banking industry has undergone radical changes and improvements in the last few years because of digitalization, but there is little evidence for the borderline between online and offline banking regarding the customers. The habits of customers and the new competitive environment are forcing...

Persistent link: https://www.econbiz.de/10012805662

The role of customer online brand experience in customers' intention to forward online company-generated content : the case of the Islamic online banking sector in Palestine

Yasin, Mahmoud; Liébana-Cabanillas, Francisco; Porcu, Lucia - In: Journal of retailing and consumer services 52 (2020), pp. 1-11

Persistent link: https://www.econbiz.de/10012132223

The role of customer brand engagement and brand experience in online banking

Khan, Imran; Rahman, Zillur; Fatma, Mobin - In: The international journal of bank marketing : IJBM 34 (2016) 7, pp. 1025-1041

Persistent link: https://www.econbiz.de/10011618717

Exploring the drivers of brand loyalty in a digitized world

Khattak, Toobah Sharif; Billah, Usamah Iyyaz - In: The Lahore journal of business 10 (2022) 2, pp. 109-140

Persistent link: https://www.econbiz.de/10014280614

Understanding the role of social media marketing and technology adoption model in shaping customer adoption of digital banking

Basoeki, Jonathan Bagus Pradhana; Agus, Anna Amalyah - In: The South East Asian journal of management 17 (2023) 2, pp. 50-73

Persistent link: https://www.econbiz.de/10014429032

How click-like and online trust matter across generations of bank customers

Lobel Trong Thuy Tran - In: International journal of bank marketing 42 (2024) 3, pp. 437-457

Persistent link: https://www.econbiz.de/10014525358

Motivators and critical factors in mobile banking communications: the case of Kuwait

Thrassou, Alkis; Philip, Lijo Raju - In: Journal for global business advancement : JGBA 1 (2007/08) 4, pp. 327-349

Persistent link: https://www.econbiz.de/10003771437

Promotional messages in multichannel banking : attractive or annoying?

Sunikka, Anne; Bragge, Johanna - In: Journal of financial services marketing : JFSM 14 (2009/10) 3, pp. 245-263

Persistent link: https://www.econbiz.de/10003916782

Online und Mobile Banking aus Kundensicht

Melles, Torsten - In: Die Bank (2015) 4, pp. 60-61

Persistent link: https://www.econbiz.de/10010512019

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