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The culture on the palm of your hand : how to design a user oriented mobile app for museums

Palumbo, Federica; Dominici, Gandolfo; Basile, Gianpaolo - In: Handbook of research on management of cultural products …, (pp. 225-244). 2014

Persistent link: https://www.econbiz.de/10010348362

An empirical analysis of online price dispersion in the Italian airline industry

Roma, Paolo; Zambuto, Fabio; Dominici, Gandolfo - In: International journal of electronic marketing and … 6 (2015) 4, pp. 339-358

Persistent link: https://www.econbiz.de/10011523834

The drivers of customer satisfaction in the hospitality industry : applying the Kano model to Sicilian hotels

Dominici, Gandolfo; Palumbo, Federica - In: International journal of leisure and tourism marketing … 3 (2012/13) 3, pp. 215-236

Persistent link: https://www.econbiz.de/10009742029

Consumer attitude toward using smart shopping carts : a comparative analysis of Italian and Croatian consumer attitudes

Dominici, Gandolfo; Matić, Matea; Abbate, Tindara; Di … - In: International journal of electronic marketing and … 7 (2016) 3, pp. 229-244

Persistent link: https://www.econbiz.de/10011648273

The Drivers of Customer Satisfaction for Academic Library Services : Managerial Hints from an Empirical Study on Two Italian University Libraries Using the Kano Model

Dominici, Gandolfo; Basile, Gianpaolo; Palumbo, Federica - 2015

The intent of this qualitative research is to investigate and understand the requisites of customer satisfaction for academic libraries’ users and to give managerial hints for the implementation of user centred academic library services. To this aim, we analyse the library services of two...

Persistent link: https://www.econbiz.de/10014036397