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The dimensions of international hotel employee service attitude and their managerial implications

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Perceptions of premium service and superiority : why do customers pay more for high-value-added domestic airline services in Japan?

Oskaki, Takanori; Kubota, Yukihiro - In: Journal of air transport management 57 (2016), pp. 196-201

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The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction

Syahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J. - In: Total quality management & business excellence 30 (2019) 11, pp. 1257-1281

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How do Asia's two most important consumer markets differ? : Japanese–Chinese differences in customer satisfaction and its formation

Frank, Björn; Abulaiti, Gulimire; Torrico, Boris Herbas; … - In: Journal of business research : JBR 66 (2013) 12, pp. 2397-2405

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Comparing mobile and Internet adoption factors of loyalty and satisfaction with online shopping consumers

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Service satisfaction with premium durables : a cross-cultural investigation

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The effects of purchase and consumption on beef quality attribute beliefs : a study of tourists visiting Vanuatu

Lees, Nic; Greenhalgh, Jill - In: Cogent business & management 11 (2024) 1, pp. 1-21

Tourists' gastronomic experiences are integral to their overall travel satisfaction. Understanding the factors influencing tourists' perceptions of local cuisine quality is crucial. This study explores the development of quality attribute beliefs among tourists unfamiliar with Vanuatu beef. It...

Persistent link: https://www.econbiz.de/10014519235