Narrow search
Showing 1 - 3 of 3
Cover Image
The relationship between the e-marketing mix strategies and organisational performance : an empirical investigation of international organisations in Jordan
Akroush, Mamoun N.; Nuseir, Mohammed T.; Asoub, Ashraf N.; … - In: International journal of electronic marketing and … 2 (2008/09) 4, pp. 317-351
Persistent link: https://www.econbiz.de/10003863799
Cover Image
The effect of e-service quality on customers' satisfaction in banks operating in Jordan : an empirical investigation of customers' perspectives
Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K. - In: International journal of services, economics and management 2 (2010) 1, pp. 80-108
Persistent link: https://www.econbiz.de/10003923690
Cover Image
The effect of e-service quality on customers' satisfaction in banks operating in Jordan: an empirical investigation of customers' perspectives
Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K. - In: International Journal of Services, Economics and Management 2 (2010) 1, pp. 80-108
The aim of this research is to examine the relationship between the e-service quality dimensions and customer satisfaction of banks in Jordan. Using a structured questionnaire, the primary data was collected from 457 customers who had e-banking transactions with banks in Jordan. Multiple...
Persistent link: https://www.econbiz.de/10008755673