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The Customer Relationship Management (CRM) is one of the most critical business processes being adopted by the hospitality and tourism industry which is believed to augment perceived service quality of the tourists leading to the elevation in satisfaction level and subsequent repatronization of...
Persistent link: https://www.econbiz.de/10014149053
Drawing upon the literature on knowledge management, leadership, and innovation, this study investigates the possible … associations among customer knowledge management, knowledge-oriented leadership, innovation quality, and firm performance in 283 … management mediates in the relationship between knowledge-oriented leadership and innovation quality. In addition, innovation …
Persistent link: https://www.econbiz.de/10013166583
The purpose of this study is to examine the effect of entrepreneurial marketing to innovation and its impact on … marketing have an effect on innovation, marketing performance and financial performance. Innovation has an influence to …
Persistent link: https://www.econbiz.de/10012968254
Although numerous studies explore innovation, most of them focus on technological innovations. It is currently … difficult to focus exclusively on products and processes when discussing innovation because new ideas can transform any part of … an organization's value chain. Indeed, marketing innovation is essential for small and medium firms and its study is …
Persistent link: https://www.econbiz.de/10012920600
The study investigated the effect of innovative behavior of managers on the competitive advantage of small, medium, and micro enterprises (SMMEs) in South Africa. In addition, the study examined the moderating role of environmental dynamism in the relationship between innovative behavior and...
Persistent link: https://www.econbiz.de/10012650763
This paper examines the importance of two resources, namely a market orientation and an entrepreneurial orientation, in new product development and satisfaction with firm performance among direct and alternative marketers. Using a partial least squares structural equation model and data from a...
Persistent link: https://www.econbiz.de/10011657525
Objective: The study aimed to identify the marketing determinants of SMEs’ innovation ambidexterity and explore this … orientation, and marketing strategies were considered the possible determinants of innovation ambidexterity. The comparative … results were obtained with factor analysis and logistic regression. Findings: Innovation ambidexterity was related to market …
Persistent link: https://www.econbiz.de/10013336410
Although numerous studies explore innovation, most of them focus on technological innovations. It is currently … difficult to focus exclusively on products and processes when discussing innovation because new ideas can transform any part of … an organization’s value chain. Indeed, marketing innovation is essential for small and medium firms and its study is …
Persistent link: https://www.econbiz.de/10011630950
In diesem Arbeitspapier geht es um die Interessenorganisation des wirtschaftlichen Mittelstands im politischen System der Bundesrepublik Deutschland. Die Freien Berufe werden dabei als integraler Bestandteil des wirtschaftlichen Mittelstands angesehen. Ausgehend von der Hypothese, daß die diese...
Persistent link: https://www.econbiz.de/10010290108
This study investigates the relationship between firm resources, strategic management practices and firm performance of small agribusiness firms. Looking at level of managerial expertise and access to market information as primary resources, this research presents various arguments about their...
Persistent link: https://www.econbiz.de/10010529528