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Creating dynamic capabilities to increase customer value

Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Management decision : MD 49 (2011) 7, pp. 1141-1159

Persistent link: https://www.econbiz.de/10009355121

Creating dynamic capabilities to increase customer value

Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Management Decision 49 (2011) 7, pp. 1141-1159

Purpose – The purpose of this paper is to contribute to the strategic management literature by identifying possible combinations of three organizational capabilities (market orientation, knowledge management, and customer relationship management). It seeks to analyze the potential interaction...

Persistent link: https://www.econbiz.de/10014933178

How entrepreneurial actions transform customer capital through time : exploring and exploiting knowledge in an open-mindedness context

Wensley, Anthony K. P.; Cegarra Navarro, Juan Gabriel; … - In: International journal of manpower 32 (2011) 1, pp. 132-150

Persistent link: https://www.econbiz.de/10009158734

Analyzing an absorptive capacity: Unlearning context and Information System Capabilities as catalysts for innovativeness

Cepeda-Carrión, Gabriel; Cegarra Navarro, Juan Gabriel; … - 2010

Persistent link: https://www.econbiz.de/10010424109

Uncontrolled counter-knowledge : its effects on knowledge management corridors

Martelo-Landroguez, Silvia; Cegarra Navarro, Juan Gabriel; … - In: Knowledge management research & practice : KMRP ; an … 17 (2019) 2, pp. 203-212

Persistent link: https://www.econbiz.de/10012178004

Linking good counter-knowledge with bad counter knowledge : the impact of evasive knowledge hiding and defensive reasoning

Cegarra Navarro, Juan Gabriel; Bolisani, Ettore; … - In: Journal of knowledge management 26 (2022) 8, pp. 2038-2060

Persistent link: https://www.econbiz.de/10013383500