S'appuyant sur la théorie des systèmes, cet article reprend la perspective classique, fondé sur le lien entre apprentissage individuel et apprentissage organisationnel, pour proposer une approche systémique. Les multiples interactions existantes entre l'environnement extérieur,...

Knowledge management theory has struggled with the concept of knowledge creation. Since the seminal article of Nonaka in 1991, an industry has grown up seeking to capture the knowledge in the heads and hearts of individuals so as to leverage them for organizational learning and growth. But the...

The purpose of this chapter is to contribute to knowledge management theory and to provide a practical approach for managing information technology repositories. This study investigates how knowledge is stored and retrieved in a professional setting and contributes to define a comprehensive...

Knowledge-based communities are important but poorly understood systems for helping enterprises maintain their organizational integrity and address organizational imperatives. Based on an autopoietic theory of organization, we examine the emergence and development of knowledge-based communities...

Success in human resource management (HRM) depends on the question of whether applied practices of HRM meet specific contingency factors and are appropriately configured. Using this argument, the present article examines HRM in professional service firms (PSFs) in pursuit of three objectives....

This article aims to explore the factors influencing MSMEs - Micro, Small, and Medium Enterprises production process improvement using variables of VRIO (Value Rarity, Inimitability, and Organization) resources and capabilities, foreign market knowledge, and internationalization. This research...

Purpose – The present paper aims to propose a measurement scale of the customer knowledge enabled innovation (CKEI) capability. Design/methodology/approach – Data were generated on the basis of in‐depth interviews with managers and was analysed using the “Sphinx” software. Findings –...

Purpose – To learn to avoid pitfalls there is need to accept and understand failures. This anonymous case study aims to report a major organisational failure due to the absence of effective knowledge management, where both the reasons for, and organisational consequences of, the failure are...