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~subject:"Knowledge management"
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Knowledge management
Beziehungsmarketing
10
Relationship marketing
10
Higher education institution
8
Hochschule
8
Portugal
7
Social marketing
7
Consumer behaviour
6
Customer satisfaction
6
Konsumentenverhalten
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Kundenzufriedenheit
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Social Marketing
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Stakeholder
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Betriebliche Wertschöpfung
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Bibliometrics
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Bibliometrie
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Customer integration
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Kundenintegration
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Students
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Studierende
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Value creation
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Welt
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World
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Corporate Social Responsibility
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Corporate social responsibility
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Theorie
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Theory
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Dienstleistungsqualität
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Innovation
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Innovation management
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Innovationsmanagement
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Nonprofit organization
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Nonprofit-Organisation
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Perceived benefits
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Public sector
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Service quality
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Service-Dominant Logic
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English
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Alves, Helena
2
Barbosa Pereira, Carla Alexandra
1
Batista Alves, Helena Maria
1
Ferreira, João J. M.
1
Ferreira, João José Matos
1
Leitão, João
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Pedro, Eugenia de Matos
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Pereira, Carla Alexandra Barbosa
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International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
The service industries journal
1
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ECONIS (ZBW)
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Assessing the citations of articles on intellectual capital : what are the "influencers"?
Pedro, Eugenia de Matos
;
Alves, Helena
;
Leitão, João
- In:
International journal of knowledge management : IJKM ; …
16
(
2020
)
2
,
pp. 30-51
Persistent link: https://www.econbiz.de/10012292064
Saved in:
2
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
3
Tacit knowledge as competitive advantage in relationship marketing : a literature review and theoretical implications
Barbosa Pereira, Carla Alexandra
;
Ferreira, João J. M.
; …
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
3
,
pp. 172-197
Persistent link: https://www.econbiz.de/10009660457
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