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Tolerance zones in perceived service quality
Strandvik, Tore - 1994
Persistent link: https://www.econbiz.de/10000896229
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Laadun arviointi sosiaali- ja terveysalan palveluyksiköissä
Lumijärvi, Ismo - 1994
Persistent link: https://www.econbiz.de/10000897803
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Dienstleistungsqualität aus Kundensicht : vom merkmals- zum ereignisorientierten Ansatz
Hentschel, Bert - 1992
Persistent link: https://www.econbiz.de/10000854563
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Representerer opphavsmerking en konkurransevridende faktor?
Wiig, Arne - 1993
Persistent link: https://www.econbiz.de/10000860763
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Consumption and the quality of products of common use ; Suppl.
Feczko, Janusz S. (ed.) - 1989
Persistent link: https://www.econbiz.de/10000861481
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Towards a quality-centered economic analysis : some simple diagrams
Falkinger, Josef - 1991
Persistent link: https://www.econbiz.de/10000836040
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Quality perceptions and asymmetric switching between brands
Allenby, Greg M.; Rossi, Peter E. - 1990
Persistent link: https://www.econbiz.de/10000811127
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Defining and relating price, perceived quality, and perceived value
Zeithaml, Valarie A. - 1987
Persistent link: https://www.econbiz.de/10000774050
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Quality uncertainty and price competition
Gabszewicz, Jean Jaskold; Grilo, Isabel - 1989
Persistent link: https://www.econbiz.de/10000780896