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An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio; Jun, Minjoon - In: International journal of electronic marketing and … 11 (2020) 1, pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
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Consumer perception of e-service quality : from Internet purchaser and non-purchaser perspectives
Yang, Zhilin; Jun, Minjoon - In: Journal of business strategies 25 (2008) 2, pp. 59-84
Persistent link: https://www.econbiz.de/10003814245
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M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing; Jun, Minjoon; Palacios, Sergio - In: International journal of quality & reliability management 40 (2023) 1, pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
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The influence of community engagement on seller opportunistic behaviors in e-commerce platform
Wang, Jiaxin; Cai, Shaohan; Xie, Qinghong; Chen, Lili - In: Electronic commerce research 22 (2022) 4, pp. 1377-1405
Persistent link: https://www.econbiz.de/10013447618