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Konsumentenverhalten
Großbritannien
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Han, Heesup
40
Hollebeek, Linda D.
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Mattila, Anna S.
29
Verhoef, Peter C.
26
Kumar, V.
24
Loureiro, Sandra Maria Correia
23
Klaus, Philipp
21
Bang, Nguyen
20
Huber, Frank
20
Prentice, Catherine
20
Rather, Raouf Ahmad
20
Ahn, Jiseon
17
Usman, Osly
17
Grewal, Dhruv
16
Khan, Imran
16
Lemon, Katherine N.
16
So, Kevin Kam Fung
16
Gil Saura, Irene
15
Gustafsson, Anders
15
Herrmann, Andreas
15
Mittal, Vikas
15
Schramm-Klein, Hanna
15
Swoboda, Bernhard
15
Veloutsou, Cleopatra
15
Wangenheim, Florian von
15
Wong, IpKin Anthony
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Balaji, M. S.
14
Blut, Markus
14
Das, Gopal
14
Foscht, Thomas
14
Griffith, Rachel
14
Grunert, Klaus G.
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Roy, Sanjit
14
Sesé, F. Javier
14
Walsh, Gianfranco
14
Aksoy, Lerzan
13
Bilgihan, Anil
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National Bureau of Economic Research
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American Marketing Association
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IGI Global
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Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
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City of London (England) / Corporation
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National Consumer Council
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National Institute of Economic and Social Research
2
Springer-Verlag GmbH
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AMA Summer Academic Conference <2021, Online>
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AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2024, Online>
1
AMA Winter Academic Conference <2024, Saint Pete Beach, Fla.>
1
Atlanta, Georgia Consumer Panel
1
Basel Committee on Banking Supervision
1
Bertelsmann Stiftung
1
Books on Demand GmbH <Norderstedt>
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British Market Research Bureau, ltd
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Cambridge University Press
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Centre for Economic Performance
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Journal of retailing and consumer services
487
Journal of business research : JBR
369
International journal of hospitality management
184
The journal of services marketing
118
The journal of product & brand management
99
Psychology & marketing
86
The journal of brand management : an international journal
85
Journal of the Academy of Marketing Science
82
Cogent business & management
75
Journal of hospitality marketing & management
73
Journal of travel and tourism marketing
73
Journal of retailing
71
Asia Pacific journal of marketing and logistics
70
Journal of strategic marketing
70
The service industries journal
70
European journal of marketing : EJM
69
International journal of contemporary hospitality management
69
International journal of consumer studies
67
The international review of retail, distribution and consumer research
63
Marketing intelligence & planning
62
Journal of service management
60
Industrial marketing management : the international journal for industrial and high-tech firms
58
International journal of retail & distribution management
57
Journal of marketing management : MM
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Tourism management : research, policies, practice
54
Services marketing quarterly
53
Journal of marketing
52
The international journal of bank marketing : IJBM
52
International journal of electronic marketing and retailing : IJEMR
50
Journal of service research : JSR
50
International journal of internet marketing and advertising : IJIMA
49
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
46
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of retail and distribution management
43
Service business
41
SpringerLink / Bücher
41
Journal of customer behaviour
40
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
39
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
38
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ECONIS (ZBW)
10,318
EconStor
33
OLC EcoSci
5
USB Cologne (EcoSocSci)
1
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1
A study of banker-customer interactions and behavioural loyalty in retail banking
Howcroft, Barry
;
Hamilton, Robert
;
Hewer, Paul
- In:
Aktuelle Entwicklungen im Finanzdienstleistungsbereich …
,
(pp. 137-152)
.
2004
Persistent link: https://www.econbiz.de/10002033642
Saved in:
2
Ein Meßkonzept für die Bankloyalität : Investitionen in Bank/Kunde-Beziehungen unter Risikoaspekten
Polan, Ralf
-
1995
Persistent link: https://www.econbiz.de/10000541974
Saved in:
3
Private Banking und Wealth Management
Brost, Heike
(
ed.
)
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003336009
Saved in:
4
Determining the impact of internet channel use on a customer's lifetime
Boehm, Martin
- In:
Journal of interactive marketing : a quarterly …
22
(
2008
)
3
,
pp. 2-22
Persistent link: https://www.econbiz.de/10003838622
Saved in:
5
Customer retention by banks in New Zealand
Cohen, David
;
Gan, Christopher
;
Hua Hwa Au Yong
;
Chong, …
- In:
Banks and bank systems : international research journal
2
(
2007
)
1
,
pp. 40-55
Persistent link: https://www.econbiz.de/10003863115
Saved in:
6
Customer perception on service quality in retail banking in Middle East : the case of Qatar
Hossain, Mohammed
;
Leo, Shirley
- In:
International journal of Islamic and Middle Eastern …
2
(
2009
)
4
,
pp. 338-350
Persistent link: https://www.econbiz.de/10003920595
Saved in:
7
Consumer trust in service companies : a multiple mediating analysis
Kantsperger, Roland
;
Kunz, Werner H.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
1
,
pp. 4-25
Persistent link: https://www.econbiz.de/10003940602
Saved in:
8
Building customers' affective commitment towards retail banks : the role of CRM in each "moment of truth"
Menon, Kalyani
;
O'Connor, Aidan
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 157-168
Persistent link: https://www.econbiz.de/10003697778
Saved in:
9
Implizite Optionen im Retailbanking und empirisches Kundenverhalten
Bill, Stefan
- In:
Wertorientierte Vertriebssteuerung in Banken und …
,
(pp. 267-288)
.
2007
Persistent link: https://www.econbiz.de/10003527740
Saved in:
10
Customer defection in retail banking : attitudinal and behavioural consequences of failed service quality
Piha, Lamprini P.
;
Aulōnitēs, Geōrgios I.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
3
,
pp. 304-326
Persistent link: https://www.econbiz.de/10011305997
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