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A dual-mode framework of organizational categorization and momentary perception
Elsbach, Kimberly D.; Breitsohl, Heiko - In: Human relations 69 (2016) 10, pp. 2011-2039
Persistent link: https://www.econbiz.de/10011583362
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The effect of perceptions of corporate identity and corporate social responsibility practices on investment intention
Nel, Kara; Erasmus, Pierre; Mans-Kemp, Nadia - In: Journal of economic and financial sciences : JEF 14 (2021) 1, pp. 1-11
Persistent link: https://www.econbiz.de/10013363194
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Impact of trust in doctor caring, nurse caring and hospital administrative process on positive word of mouth : patient's and attendant's perceptions
AlOmari, Firas; Abu Bakar bin Abdul Hamid - In: International journal of business process integration … 10 (2021) 3/4, pp. 330-340
Persistent link: https://www.econbiz.de/10013450795
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Study regarding customer perception of healthcare service quality in Romanian clinics, based on their profile
Prejmerean, Cornelia; Vasilache, Simona - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 298-304
Persistent link: https://www.econbiz.de/10008666636
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Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Guedes, Monica; Araujo, Claudia - In: Latin American business review 23 (2022) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10013190133
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Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli; Xu, Xiaowei; Hu, JiaJing - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
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Cultural diversity in people's attitudes and perceptions
Petkova, Dijana Petkova (contributor) - 2006
Persistent link: https://www.econbiz.de/10003306922
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Brand communities : influencing organisations' identities and their perception of the business environment
Lipinski, John; Walsh, Michael F.; Crothers, Laura M. - In: International journal of business environment : IJBE 4 (2011) 4, pp. 363-377
Persistent link: https://www.econbiz.de/10009507697
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The effect of culture on perception and cognition : a conceptual framework
Kastanakis, Minas N.; Voyer, Benjamin G. - In: Journal of business research : JBR 67 (2014) 4, pp. 425-433
Persistent link: https://www.econbiz.de/10010362122
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Says who? : how the match between the social identity of organizations and their audiences increases perceptions of organizational authenticity
Kovács, Balázs; Horwitz, Suzanne - In: Strategic Organization 19 (2021) 3, pp. 384-413
Persistent link: https://www.econbiz.de/10012607681