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Lenderman, Max - 2006 - 1. ed.

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Etkin, Jordan; Sela, Aner - In: Journal of marketing research : JMR 53 (2016) 1, pp. 77-90

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Agrawal, Amit Kumar; Nagendra, Asha; Divekar, Rajiv; … - In: International journal of business information systems : … 29 (2018) 2, pp. 268-280

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Knox, Kathy; Schmidtke, David James; Dietrich, Timo; … - In: Young consumers : insight and ideas for responsible … 17 (2016) 4, pp. 321-336

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Wei, Wei; Lu, Ying; Miao, Li; Cai, Liping A.; Wang, Chen-ya - In: Tourism management : research, policies, practice 59 (2017), pp. 154-170

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Rosenbaum, Mark; Losada Otalora, Mauricio; Contreras … - In: International journal of retail & distribution management 44 (2016) 12, pp. 1206-1222

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Castro-Lopez, Adrian; Vázquez Casielles, Rodolfo; … - In: Journal of business economics and management 20 (2019) 3, pp. 595-617

customers. The study also develops a model that incorporates the direct and indirect effect of e-service experiences on …

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Wei, Wei; Miao, Li; Cai, Liping A.; Adler, Howard - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2085-2102

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Barasch, Alixandra; Zauberman, Gal; Diehl, Kristin - In: Journal of consumer research : JCR ; an … 44 (2018) 6, pp. 1220-1237

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