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Gruen, Thomas W.
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ECONIS (ZBW)
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1
The role of perceived control in customer value cocreation and service recovery evaluation
Guo, Lin
;
Lotz, Sherry L.
;
Tang, Chuanyi
;
Gruen, Thomas W.
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 39-56
Persistent link: https://www.econbiz.de/10011433138
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2
Socializing to co-produce : pathways to consumers’ financial well-being
Guo, Lin
;
Arnould, Eric J.
;
Gruen, Thomas W.
;
Tang, Chuanyi
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 549-563
Persistent link: https://www.econbiz.de/10010203494
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3
Heart, head, and hand : a tripartite conceptualization, operationalization, and examination of brand loyalty
Dapena-Baron, Marta
;
Gruen, Thomas W.
;
Guo, Lin
- In:
The journal of asset management
27
(
2020
)
3
,
pp. 355-375
Persistent link: https://www.econbiz.de/10012298802
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4
Seeing relationships through the lens of psychological contracts : the structure of consumer service relationships
Guo, Lin
;
Gruen, Thomas W.
;
Tang, Chuanyi
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 357-376
Persistent link: https://www.econbiz.de/10011684995
Saved in:
5
How consumer expertise moderates the relationship between materialism and attitude toward advertising
Osmonbekov, Talai
;
Gregory, Brian T.
;
Brown, Willam
; …
- In:
Journal of targeting, measurement and analysis for marketing
17
(
2009
)
4
,
pp. 321-327
Persistent link: https://www.econbiz.de/10003919501
Saved in:
6
The impact of medium specific investment and trust on the use of the internet for information search
Osmonbekov, Talai
;
Donthu, Naveen
;
Bellenger, Danny N.
- In:
International journal of electronic marketing and …
1
(
2006/07
)
4
,
pp. 289-302
Persistent link: https://www.econbiz.de/10003543546
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