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The influence of emoji meaning multipleness on perceived online review helpfulness : the mediating role of processing fluency
Wu, Ruijuan; Chen, Jiuqi; Wang, Cheng Lu; Zhou, Liying - In: Journal of business research : JBR 141 (2022), pp. 299-307
Persistent link: https://www.econbiz.de/10013168060
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Corporate social responsibility, consumer sensitivity, and overcapacity
Chen, Junlong; Sun, Chaoqun; Liu, Jiali - In: Managerial and decision economics : MDE ; the … 43 (2022) 2, pp. 544-554
Persistent link: https://www.econbiz.de/10012818582
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Insight is power : understanding the terms of the consumer-firm data exchange
Krafft, Manfred; Kumar, Vikas; Harmeling, Colleen; … - In: Journal of retailing 97 (2021) 1, pp. 133-149
Persistent link: https://www.econbiz.de/10012514585
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Changing attitudes on social media : effects of fear and information in green advertising on non-green consumers
Pittman, Matthew; Read, Glenna L.; Chen, Jie - In: Journal of current issues and research in advertising 42 (2021) 2, pp. 175-196
Persistent link: https://www.econbiz.de/10012582520
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The construction of consumer dynamic trust in cross-border online shopping : qualitative research based on Tmall Global, JD Worldwide and NetEase Koala
Wang, Xuhui; Zhao, Bo; Chen, Jiaqi - In: Journal of contemporary marketing science 5 (2022) 1, pp. 1-28
Persistent link: https://www.econbiz.de/10013272698
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When in Rome! : complaint contagion effect in multi-actor service ecosystems
Chen, Ke; Chen, Jianxun; Zhan, Wu; Sharma, Piyush - In: Journal of business research : JBR 121 (2020), pp. 628-641
Persistent link: https://www.econbiz.de/10012417383
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The effect of repeat purchase information in electronic word-of-mouth (eWOM) on purchase intention
Li, Shang; Chen, Jie; Chen, Yiwen - In: Journal of consumer behaviour 22 (2023) 6, pp. 1493-1508
Persistent link: https://www.econbiz.de/10014440226
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How electronic word of mouth dynamically influences product sales and supplies : an evidence from China film industry
Chen, Jia; Chen, Xingtong; Chao, Xiangrui; Wang, Haomin - In: Economic research 35 (2022) 1,1, pp. 637-656
Persistent link: https://www.econbiz.de/10014380463
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Customer segmentation and ex ante fairness : a queueing perspective
Liu, Jian; Zhou, Yong-Pin; Chen, Jian - In: Production and operations management : the flagship … 32 (2023) 10, pp. 3246-3265
Persistent link: https://www.econbiz.de/10014430726
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Evaluating the ending-9 pricing strategy along the online shopping funnel
Chen, Jialie - In: Production and operations management : the flagship … 32 (2023) 11, pp. 3469-3483
Persistent link: https://www.econbiz.de/10014430836