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Optimal responses to stockouts : lateral transshipment versus emergency order policies
Liao, Yi; Shen, Wenjing; Hu, Xinxin; Yang, Shilei - In: Omega : the international journal of management science 49 (2014), pp. 79-92
Persistent link: https://www.econbiz.de/10010411426
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Competing with customer returns policies
Chen, Jing; Chen, Bintong - In: International journal of production research 54 (2016) 7/8, pp. 2093-2107
Persistent link: https://www.econbiz.de/10011495809
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Credit card fraud detection strategies with consumer incentives
Wang, Deshen; Chen, Bintong; Chen, Jing - In: Omega : the international journal of management science 88 (2019), pp. 179-195
Persistent link: https://www.econbiz.de/10012118665
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When to introduce an online channel, and offer money back guarantees and personalized pricing?
Chen, Bintong; Chen, Jing - In: European journal of operational research : EJOR 257 (2017) 2, pp. 614-624
Persistent link: https://www.econbiz.de/10011639759
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Supply chain coordination with customer returns and retailer's store brand product
Li, Wei; Chen, Jing; Chen, Bintong - In: International journal of production economics 203 (2018), pp. 69-82
Persistent link: https://www.econbiz.de/10011900244
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Lenient vs. stringent returns policies in the presence of fraudulent returns : the role of customers' fairness perceptions
Chen, Jing; Yu, Bo; Chen, Bintong; Liu, Zhuojun - In: Omega : the international journal of management science 117 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014281849
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Production outsourcing decision in the presence of consumer's preference uncertainty
Sun, Fei; Chen, Jing; Yang, Hui; Chen, Bintong; Wan, Zeying - In: Transportation research / E : an international journal 175 (2023), pp. 1-23
Persistent link: https://www.econbiz.de/10014382001
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The manufacturer's encroachment strategy in the presence of the retailer's in-store service
Xing, Wan; Chen, Jing; Chen, Bintong - In: International journal of production research 61 (2023) 21, pp. 7263-7280
Persistent link: https://www.econbiz.de/10014383353
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The impact of e-service offerings on the demand of online customers
Xu, Xun; Munson, Charles L.; Zeng, Shuo - In: International journal of production economics 184 (2017), pp. 231-244
Persistent link: https://www.econbiz.de/10011642537