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Factors affecting the consumers' willingness to claim product replacement
Salim, Agus - In: European research studies 21 (2018) 3, pp. 348-361
Persistent link: https://www.econbiz.de/10012220316
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How customer "learn" to work for retailers
Cassidy, Kim; Baron, Steve; Lu, Xiaoming - In: Journal of marketing management : MM 31 (2015) 17/18, pp. 1747-1772
Persistent link: https://www.econbiz.de/10011406190
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The great new shopping idea : introducing self-service retailing in the British Isles
Morrison, Kathryn A. - In: History of retailing and consumption 9 (2023) 1, pp. 57-81
Persistent link: https://www.econbiz.de/10014391883
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The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao - In: International journal of services, economics and management 11 (2020) 1, pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
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New automated checkout systems
Litfin, Thorsten; Wolfram, Gerd - In: Retailing in the 21st century : current and future trends, (pp. 189-203). 2010
Persistent link: https://www.econbiz.de/10003938735
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The influence of consumer traits and demographics on intention to use retail self-service checkouts
Lee, Hyun-joo; Cho, Hyeon Jeong; Xu, Wenwen; Fairhurst, Ann - In: Marketing intelligence & planning 28 (2010) 1, pp. 46-58
Persistent link: https://www.econbiz.de/10003940434
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Self-service directory of stores 1957/58
1957 - 5. ed.
Persistent link: https://www.econbiz.de/10003993236
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The psychology of category design : how product groupings influence consumer decision making
Poynor, Cait; Diehl, Kristin - In: MSI reports : working paper series (2007) 1, pp. 51-71
Persistent link: https://www.econbiz.de/10003605779
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Exploring antecedents of attitude toward co-producing a retail checkout service utilizing a self-service technology
Eastlick, Mary Ann; Ratto, Claudia; Lotz, Sherry L.; … - In: The international review of retail, distribution and … 22 (2012) 4, pp. 337-364
Persistent link: https://www.econbiz.de/10009572803