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Ready to embrace genetically modified wines? The role of knowledge exposure and intrinsic wine attributes
Lu, Lu; Rahman, Imran; Chi, Christina Geng-Qing - In: Cornell hospitality quarterly : CQ 58 (2017) 1, pp. 23-38
Persistent link: https://www.econbiz.de/10011638539
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Service encounter value and online engagement behaviors
Zhang, Tingting; Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu; Mody, Makarand Amrish; Andajigarmaroudi, Saeed - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
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Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong; King, Ceridwyn A.; Lu, Lu; Guchait, Priyanko - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
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Would consumers pay more for nongenetically modified menu items? : an examination of factors influencing diners’ behavioral intentions
Lu, Lu; Gursoy, Dogan - In: Journal of hospitality marketing & management 26 (2017) 3, pp. 215-237
Persistent link: https://www.econbiz.de/10011707064
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Examining diners' decision-making of local food purchase : the role of menu stimuli and involvement
Lu, Lu; Chi, Christina Geng-Qing - In: International journal of hospitality management 69 (2018), pp. 113-123
Persistent link: https://www.econbiz.de/10011821884
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Developing a consumer complaining and recovery effort scale
Lu, Lu; Gursoy, Dogan; Chi, Christina Geng-Qing; Xiao, … - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 5, pp. 686-715
Persistent link: https://www.econbiz.de/10011912319
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Effect of disruptive customer behaviors on others' overall service experience : an appraisal theory perspective
Cai, Ruiying; Lu, Lu; Gursoy, Dogan - In: Tourism management : research, policies, practice 69 (2018), pp. 330-344
Persistent link: https://www.econbiz.de/10011903532
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Can knowledge and product identity shift sensory perceptions and patronage intentions? : the case of genetically modified wines
Lu, Lu; Rahman, Imran; Chi, Christian Geng-Qing - In: International journal of hospitality management 53 (2016), pp. 152-160
Persistent link: https://www.econbiz.de/10011443087
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Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.; Hanks, Lydia; Dogru, Tarik; Lu, Lu - In: International journal of hospitality management 117 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014457824