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CUSTOMER-INDUCED INTERACTIONS...
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Konsumentenverhalten
Consumer behaviour
59
Germany
44
Deutschland
39
Beziehungsmarketing
32
Relationship marketing
32
Social Web
31
Social web
31
Corporate reputation
27
Firmenimage
27
Customer satisfaction
20
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17
Electronic Commerce
17
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17
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16
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16
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16
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15
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English
38
German
18
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Walsh, Gianfranco
52
Wiedmann, Klaus-Peter
9
Schaarschmidt, Mario
6
Hennig-Thurau, Thorsten
5
Mitchell, Vincent-Wayne
5
Shiu, Edward
5
Dose, David
4
Brach, Simon
3
Buxel, Holger
3
Frenzel, Tobias
3
Hassan, Louise M.
3
Kilian, Thomas
3
Shaw, Deirdre
3
Albrecht, Arne Keno
2
Bartikowski, Boris
2
Beatty, Sharon E.
2
Christ-Brendemühl, Sonja
2
Duvenhorst, Carsten
2
Groth, Markus
2
Klee, Alexander
2
Parry, Sara
2
Adam, David L.
1
Albrecht, Arne K.
1
Bachmann, Frank
1
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1
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1
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Daryanto, Ahmad
1
Deseniss, Alexander
1
Dzenkovska, Julija
1
Evanschitzky, Heiner
1
Frenze, Tobias
1
Funke, Christopher
1
Grant, Ian
1
Gremler, Dwayne D.
1
Gwinner, Kevin P.
1
Haase, Janina
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1
Hassan, Louis M.
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Gottfried Wilhelm Leibniz Universität Hannover
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Marketing : ZFP ; journal of research and management
9
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of business research : JBR
5
European management journal
4
Psychology & marketing
3
Journal of marketing management : MM
2
Journal of service research : JSR
2
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2
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Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
2
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1
Electronic markets : the international journal on networked business
1
European journal of marketing : EJM
1
European retail research
1
Gabler Edition Wissenschaft
1
International journal of markets and business systems
1
International marketing review
1
Journal of consumer behaviour : an international research review
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of service management
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Journal of vacation marketing : an international journal
1
Schriftenreihe Marketing, Management
1
Springer eBook Collection
1
Yearbook of marketing and consumer research
1
Zeitschrift für Energiewirtschaft : ZfE
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ECONIS (ZBW)
56
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1
Customer interaction and innovation in hybrid offerings : investigating moderation and mediation effects for goods and services innovation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Evanschitzky, …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 119-134
Persistent link: https://www.econbiz.de/10011855783
Saved in:
2
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Dose, David
; …
- In:
European management journal
41
(
2023
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10014281789
Saved in:
3
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
4
Digital booking services : comparing online with phone reservation services
Schaarschmidt, Mario
;
Höber, Björn
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 704-719
Persistent link: https://www.econbiz.de/10011801500
Saved in:
5
Effects of customer-based corporate reputation on perceived risk and relational outcomes : empirical evidence from gender moderation in fashion retailing
Walsh, Cianfranco
;
Schaarschmidt, Mario
;
Ivens, Stefan
- In:
The journal of product & brand management
26
(
2017
)
3
,
pp. 227-238
Persistent link: https://www.econbiz.de/10011744447
Saved in:
6
Customer engagement in idea contests : emotional and behavioral consequences of idea rejection
Schaarschmidt, Mario
;
Dose, David
- In:
Psychology & marketing
40
(
2023
)
5
,
pp. 888-909
Persistent link: https://www.econbiz.de/10014290868
Saved in:
7
Unfriendly customers as a social stressor : an indirect antecedent of service employees' quitting intention
Walsh, Gianfranco
- In:
European management journal
29
(
2011
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10008858262
Saved in:
8
Ansätze der Messung von Konsumentenverwirrtheit : ein Überblick
Walsh, Gianfranco
- In:
Thexis : Fachzeitschrift für Marketing ; …
21
(
2004
)
4
,
pp. 5-10
Persistent link: https://www.econbiz.de/10002227195
Saved in:
9
Relationships among immigrant consumers' cultural orientation, innovativeness and opinion leadership
Walsh, Gianfranco
- In:
International marketing review
39
(
2022
)
1
,
pp. 80-104
Persistent link: https://www.econbiz.de/10013169635
Saved in:
10
Measurement of attitude toward private labels: a replication and extension
Kilian, Thomas
;
Walsh, Gianfranco
;
Buxel, Holger
- In:
European retail research
22
(
2008
),
pp. 69-85
Persistent link: https://www.econbiz.de/10003818167
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