We test the impact of online hotel ratings on the customers' hotel choice using a binary choice experiment where the online rating score is one of the hotels' attributes. Results show that online rating scores have a positive and significant impact on hotel choice. We also calculate the...

We analyze the assortment optimization problem faced by a monopolistic firm selling n substitutable products in both store and online channels. In our problem, a subset of products (the assortment) are offered in store while all products are sold online. Compared to purchasing in store,...