Similar Search Results

"Man, I shop like a woman!" : the effects of gender and emotions on consumer shopping behaviour outcomes

Herter, Márcia Maurer; Santos, Cristiane Pizzutti dos; … - In: International journal of retail & distribution management 42 (2014) 9, pp. 780-804

Persistent link: https://www.econbiz.de/10010417745

Whom do customers blame for a service failure? : effects of thought speed on causal locus attribution

Pacheco, Natália Araújo; Geuens, Maggie; Santos, … - In: Journal of retailing and consumer services 40 (2018), pp. 60-65

Persistent link: https://www.econbiz.de/10011801745

C2C value creation : social anxiety and retail environment

Becker, Larissa Carine Braz; Santos, Cristiane Pizzutti dos - In: Journal of research in interactive marketing : … 11 (2017) 4, pp. 398-415

Persistent link: https://www.econbiz.de/10011813293

Challenging the "integration imperative" : a customer perspective on omnichannel journeys

Gasparin, Isadora; Panina, Ekaterina; Becker, Larissa; … - In: Journal of retailing and consumer services 64 (2022), pp. 1-13

Persistent link: https://www.econbiz.de/10013209585

Consumer discrimination in service recovery situations

Rohden, Simoni F.; Santos, Cristiane Pizzutti dos - In: Marketing intelligence & planning 41 (2023) 3, pp. 293-309

Persistent link: https://www.econbiz.de/10014312978

Information search behavior at the post-purchase stage of the customer journey

Santos, Cristiane Pizzutti dos; Gonçalves, Renata; … - In: Journal of the Academy of Marketing Science 50 (2022) 5, pp. 981-1010

Persistent link: https://www.econbiz.de/10013389495

Nostalgia in on-line brand communities

Koetz, Clara; Tankersley, John Daniel - In: Journal of business strategy 37 (2016) 3, pp. 22-29

Persistent link: https://www.econbiz.de/10011595024

Destigmatisation through social sharing of emotions and empowerment : the case of disabled athletes and consumers of disability sports

Matson-Barkat, Sheila; Puncheva-Michelotti, Petya; … - In: Journal of business research : JBR 149 (2022), pp. 77-84

Persistent link: https://www.econbiz.de/10013325554

From geomarketing to spatial marketing

Cliquet, Gérard - 2021

Geomarketing has become a critical domain for most of companies dealing with retailing and services for the three last decades. Usually, retail and service companies utilize geomarketing to make decisions about store location, trade area delineating, and customer plotting. Little by little new...

Persistent link: https://www.econbiz.de/10012425359

Store image perceptions and customer knowledge cues in emerging markets : a cross-country investigation in Brazil and Vietnam

Diallo, Mbaye Fall; Cliquet, Gérard - In: International journal of retail & distribution management 44 (2016) 12, pp. 1182-1205

Persistent link: https://www.econbiz.de/10011643922