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Airline schedule padding and consumer choice behavior

Yimga, Jules; Gorjidooz, Javad - In: Journal of air transport management 78 (2019), pp. 71-79

Persistent link: https://www.econbiz.de/10012112660

The exponomial choice model : a new alternative for assortment and price optimization

Alptekinoğlu, Aydın; Semple, John H. - In: Operations research 64 (2016) 1, pp. 79-93

Persistent link: https://www.econbiz.de/10011447731

Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention

Han, Heesup; Lee, Kai-Sean; Chua, Bee-Lia; Lee, Sanghyeop; … - In: International journal of hospitality management 80 (2019), pp. 91-100

Persistent link: https://www.econbiz.de/10012058616

How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value

Chen, Lu; Li, Yong-Quan; Liu, Chih-Hsing - In: Journal of air transport management 75 (2019), pp. 185-197

Persistent link: https://www.econbiz.de/10012112383

A conceptual model of customer satisfaction : moderating effects of price sensitivity and quality seekers in the airline industry

Khudhair, Harith Yas; Bin Jusoh, Ahmad; Abbas Mardani; … - In: Contemporary economics 13 (2019) 3, pp. 283-292

Passenger satisfaction and loyalty are crucial for success in the airline industry. To achieve customer satisfaction … and loyalty, it is important that airlines provide high-quality services. This paper examines different elements of … service quality in the airline industry, including the moderating effects of price sensitivity and quality seekers on the …

Persistent link: https://www.econbiz.de/10012176686

Willingness to pay in negative restaurant service encounters

Sukhu, Anupama; Bilgihan, Anil; Seo, Soobin - In: International journal of hospitality management 65 (2017), pp. 11-19

Persistent link: https://www.econbiz.de/10011738809

Flying to quality : cultural influences on online reviews

Stamolampros, Panagiotis; Korfiatis, Nikolaos; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 496-511

Persistent link: https://www.econbiz.de/10011983334

Modeling passengers' future behavioral intentions in airline industry using SEM

Singh, Alok Kumar - In: Journal of advances in management research : JAMR 12 (2015) 2, pp. 107-127

Persistent link: https://www.econbiz.de/10011429366

Quality of physical surroundings and service encounters, airfare, trust and intention during the flight : age-group difference (young, middle-aged, and mature)

Han, Heesup; Hwang, Jinsoo - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 585-607

Persistent link: https://www.econbiz.de/10011326581

From "free" to fee : acceptability of airline ancillary fees and the effects on customer behavior

Tuzovic, Sven; Simpson, Merlin C.; Kuppelwieser, Volker G. - In: Journal of retailing and consumer services 21 (2014) 2, pp. 98-107

Persistent link: https://www.econbiz.de/10010338621

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