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Customer engagement and hotel booking intention : the mediating and moderating roles of customer-perceived value and brand reputation

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Online food delivery services and consumers' purchase intention: Integration of theory of planned behavior, theory of perceived risk, and the elaboration likelihood model

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Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth

Kim, Woo Gon; Ng, Christy Yen Nee; Kim, Yen-soon - In: International journal of hospitality management 28 (2009) 1, pp. 10-17

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The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels

Kim, Taegoo; Kim, Woo Gon; Kim, Hong-Bumm - In: Tourism management : research, policies, practice 30 (2009) 1, pp. 51-62

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Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants

Jang, Yoon Jung; Kim, Woo Gon; Bonn, Mark Andrew - In: International journal of hospitality management 30 (2011) 4, pp. 803-811

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Relationships between lifestyle of health and sustainability and healthy food choices for seniors

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Factors affecting online tourism group buying and the moderating role of loyalty

Kim, Myung-Ja; Lee, Choong-Ki; Chung, Namho; Kim, Woo Gon - In: Journal of travel research : a quarterly publication of … 53 (2014) 3, pp. 380-394

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Effect of restaurant patrons' regret and disappointment on dissatisfaction and behavioral intention

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Hedonic adaptation and satiation : understanding switching behavior in the restaurant industry

Line, Nathaniel D.; Hanks, Lydia; Kim, Woo Gon - In: International journal of hospitality management 52 (2016), pp. 143-153

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Coffee shop consumers' emotional attachment and loyalty to green stores : the moderating role of green consciousness

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