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How retailer money-back guarantees influence consumer preferences for retailer versus national brands
Desmet, Pierre - In: Journal of business research : JBR 67 (2014) 9, pp. 1971-1978
Persistent link: https://www.econbiz.de/10010380093
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Money-back guarantee and pricing decision with retailer's store brand
Huang, Zongsheng; Feng, Ting - In: Journal of retailing and consumer services 52 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012132185
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A switching costs explanation of tying and warranties
Iacobucci, Edward M. - In: The journal of legal studies 37 (2008) 2/1, pp. 431-458
Persistent link: https://www.econbiz.de/10003769337
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Wessen Fehler? : Aussagen der Attributionstheorie zur Relevanz von Schuld in Anbieter-Nachfrager-Beziehungen
Gierl, Heribert; Zhu, Yajing - In: Der Markt : international journal of marketing 48 (2009/10) 3, pp. 79-103
Persistent link: https://www.econbiz.de/10003929442
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Do customers misattribute failures in customer-retailer-relationship?
Gierl, Heribert; Zhu, Yajing - In: Handel in Theorie und Praxis : Festschrift zum 60. …, (pp. 227-248). 2013
Persistent link: https://www.econbiz.de/10009774609
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Hauptfälligkeitsstorno in der Kraftfahrtversicherung : Zeitdiskrete Hazardraten-Modelle mit linkstrunkierten Daten
Pohl, Stefan - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003815789
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Competing with customer returns policies
Chen, Jing; Chen, Bintong - In: International journal of production research 54 (2016) 7/8, pp. 2093-2107
Persistent link: https://www.econbiz.de/10011495809
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Antezedenzien und Konsequenzen des Regret : Grundlagen - Messung - Implikationen
Seilheimer, Christian - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001561560