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The role of the chatbot on customer purchase intention : towards digital relational sales
Lo Presti, Letizia; Maggiore, Giulio; Marino, Vittoria - In: Italian journal of marketing : ITJM 2021 (2021) 3, pp. 165-188
Persistent link: https://www.econbiz.de/10012662241
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"You post, I travel" : bloggers' credibility, digital engagement, and travelers' behavioral intention : the mediating role of hedonic and utilitarian motivations
Mainolfi, Giada; Lo Presti, Letizia; Marino, Vittoria; … - In: Psychology & marketing 39 (2022) 5, pp. 1022-1034
Persistent link: https://www.econbiz.de/10013186905
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The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa; Bufquin, Diego; Nalley, Michael E. - In: The Cornell hospitality quarterly 62 (2021) 2, pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
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Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia; Ba̧k, Monika; Zientara, Piotr; … - In: International journal of hospitality management 103 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
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Can, cup, or bottle? : the influence of beverage vessel on taste and willingness to pay
Lefebvre, Sarah; Orlowski, Marissa - In: International journal of hospitality management 76 (2019) 1, pp. 194-205
Persistent link: https://www.econbiz.de/10011981985
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Let's "Meetup" at the theme park
Torres, Edwin N.; Orlowski, Marissa - In: Journal of vacation marketing : an international journal 23 (2017) 2, pp. 159-171
Persistent link: https://www.econbiz.de/10011951177
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Thinking outside the bottle : effects of alternative wine packaging
Orlowski, Marissa; Lefebvre, Sarah; Back, Robin M. - In: Journal of retailing and consumer services 69 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013401757
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Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah; Boman, Laura; Orlowski, Marissa - In: International journal of hospitality management 117 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
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The unintended effects of tamper-evident food closures
Orlowski, Marissa; Lefebvre, Sarah; Boman, Laura - In: International journal of hospitality management 107 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10014227639