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Konsumentenverhalten
Innovation
91,861
Wettbewerb
33,580
Competition
33,500
Service quality
21,439
Dienstleistungsqualität
20,524
Innovationsmanagement
20,166
Theorie
19,955
Theory
19,666
Innovation management
19,526
innovation
13,046
Deutschland
10,839
Technischer Fortschritt
10,084
Technological change
9,410
Germany
9,375
USA
9,209
United States
8,713
Technologiepolitik
6,892
Technology policy
6,796
Customer satisfaction
6,514
Welt
6,470
World
6,397
Kundenzufriedenheit
6,302
Consumer behaviour
6,213
Öffentliche Verwaltung
6,009
Public administration
5,998
EU-Staaten
5,681
EU countries
5,589
Industrieforschung
5,349
Patent
5,319
SME
5,115
Industrial research
5,075
KMU
5,050
China
4,996
Internationaler Wettbewerb
4,952
Unternehmenserfolg
4,937
Firm performance
4,897
Entrepreneurship
4,826
International competition
4,813
Relationship marketing
4,775
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Online availability
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Undetermined
2,929
Free
1,186
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Article
4,975
Book / Working Paper
1,141
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Article in journal
4,759
Aufsatz in Zeitschrift
4,759
Graue Literatur
294
Non-commercial literature
294
Working Paper
232
Arbeitspapier
223
Aufsatz im Buch
212
Book section
212
Hochschulschrift
138
Thesis
97
Conference paper
47
Konferenzbeitrag
47
Collection of articles of several authors
37
Sammelwerk
37
Aufsatzsammlung
25
Bibliografie enthalten
13
Bibliography included
13
Collection of articles written by one author
13
Konferenzschrift
13
Sammlung
13
Case study
8
Fallstudie
8
Conference proceedings
5
Forschungsbericht
5
Market information
5
Marktinformation
5
Amtsdruckschrift
3
Government document
3
Handbook
3
Handbuch
3
Lehrbuch
3
Reprint
3
Textbook
3
Advisory report
2
Bericht
2
Gutachten
2
Systematic review
2
Übersichtsarbeit
2
Abstract
1
Accompanied by computer file
1
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English
5,927
German
177
French
4
Polish
4
Italian
3
Swedish
3
Danish
1
Finnish
1
Lithuanian
1
Norwegian
1
Spanish
1
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Author
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Han, Heesup
31
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
McColl-Kennedy, Janet R.
15
Balaji, M. S.
14
Line, Nathaniel D.
14
Gong, Taeshik
13
Propper, Carol
13
Gustafsson, Anders
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Hanks, Lydia
11
Heidenreich, Sven
11
Jang, Soocheong
11
Kim, Jinkyung Jenny
11
Park, Jungkun
11
Ali, Faizan
10
Gursoy, Dogan
10
Hollebeek, Linda D.
10
Hwang, Jinsoo
10
Hyun, Sunghyup Sean
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Wong, IpKin Anthony
10
Ahn, Jiseon
9
Dwivedi, Yogesh Kumar
9
Paul, Justin
9
Voorhees, Clay M.
9
Xu, Xun
9
Amin, Muslim
8
Eliaz, Kfir
8
Harun, Ahasan
8
Herstatt, Cornelius
8
Qu, Hailin
8
Schumann, Jan Hendrik
8
Sparks, Beverley
8
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National Bureau of Economic Research
12
IGI Global
3
Deutschland / Bundeswehr / Universität Hamburg
2
Edward Elgar Publishing
2
INSEAD
2
Springer Fachmedien Wiesbaden
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
AMA Summer Academic Conference <2019, Chicago, Ill.>
1
Allgemeiner Deutscher Automobil-Club
1
American Marketing Association
1
Avenir Suisse
1
Bonn Graduate School of Economics
1
Boston College / Department of Economics
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Erasmus Research Institute of Management
1
Europa-Universität Viadrina Frankfurt (Oder)
1
FAO
1
Foerder Institute for Economic Research <Tēl-Āvîv>
1
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Görres-Gesellschaft zur Pflege der Wissenschaft
1
Harvard Graduate School of Business Administration
1
Institut für Höhere Studien
1
Institutet för Ekonomisk Forskning <Lund>
1
International Association for the Study of Insurance Economics
1
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
1
International Telecommunications Society
1
Københavns Universitet / Økonomisk Institut
1
Logos Verlag Berlin
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Nordic Council of Ministers
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Stiftung Verbraucherinstitut
1
Technische Universität Hamburg
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
University of Cambridge / Department of Applied Economics
1
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Published in...
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Journal of retailing and consumer services
271
International journal of hospitality management
203
Journal of business research : JBR
174
The journal of services marketing
108
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
77
Journal of travel and tourism marketing
73
The service industries journal
67
Services marketing quarterly
65
Cogent business & management
53
Journal of service research : JSR
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Technological forecasting & social change : an international journal
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Asia Pacific journal of marketing and logistics
39
Service business
38
Journal of service management
35
Psychology & marketing
33
The international journal of bank marketing : IJBM
30
Tourism management : research, policies, practice
30
European journal of marketing : EJM
29
International journal of quality and service sciences
29
Journal of air transport management
28
Journal of retailing
28
Journal of strategic marketing
28
Journal of the Academy of Marketing Science
28
International journal of services and operations management
27
Journal of marketing
26
Journal of service research
26
International journal of services, economics and management
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
25
International journal of electronic marketing and retailing : IJEMR
24
Journal of internet commerce
23
Management science : journal of the Institute for Operations Research and the Management Sciences
23
International journal of business information systems : IJBIS
22
International journal of consumer studies
22
International journal of retail & distribution management
22
Marketing intelligence & planning
22
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Source
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ECONIS (ZBW)
6,105
EconStor
9
USB Cologne (EcoSocSci)
2
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1
The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao
- In:
International journal of services, economics and management
11
(
2020
)
1
,
pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
Saved in:
2
Competitiveness
vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
3
The moderating effect of competitive status on the relationship between customer satisfaction and retention
Chen, Chun-mei
;
Liu, Hsian-Ming
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 721-744
Persistent link: https://www.econbiz.de/10012199782
Saved in:
4
The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Kim, Eojina
;
Nicolau, Juan L.
;
Tang, Liang
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1464-1488
Persistent link: https://www.econbiz.de/10012624208
Saved in:
5
Mediation effect of service quality between service
innovation
and customer word-of-mouth in Indian higher education system
Manohar, Sridhar
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 127-148
Persistent link: https://www.econbiz.de/10011966946
Saved in:
6
Antecedents and consequences of customer loyalty in Qatar
Bhuian, Shahid N.
;
Al Balushi, Maha Khamis
;
Butt, Irfan
- In:
Journal for global business advancement : JGBA
11
(
2018
)
1
,
pp. 41-63
Persistent link: https://www.econbiz.de/10011941152
Saved in:
7
The influence of service quality, product quality, price, and
innovation
on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable
Mulady, Rifda Zahida
;
Sumadi
-
2023
Persistent link: https://www.econbiz.de/10014325903
Saved in:
8
Topics and research trends of health clubs management : will
innovation
be part of the fitness industry research interests?
Miragaia, Dina Alexandra Marques
;
Constantino, Magda Sousa
- In:
International journal of sport management and marketing …
19
(
2019
)
1/2
,
pp. 129-146
Persistent link: https://www.econbiz.de/10012059501
Saved in:
9
Effizienzreserven, Wettbewerbspotenziale und Selektionsaktivitäten im deutschen Gesundheitswesen : neue empirische Erkenntnisse
Wübker, Ansgar
-
2009
Persistent link: https://www.econbiz.de/10003858380
Saved in:
10
Does quality affect patients’ choice of doctor? : evidence from the UK
Santos, Rita
;
Gravelle, Hugh
;
Propper, Carol
-
2013
Persistent link: https://www.econbiz.de/10010203551
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