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Customer compliance with employee fuzzy requests in service encounters : a self-determination theory perspective

Teng, Teng; Zhang, Shengliang; Li, Xiaodong; Chen, Yuan - In: Service business 14 (2020) 2, pp. 217-240

Persistent link: https://www.econbiz.de/10012304231

Research on personalized recommendation algorithm based on user preference in mobile e-commerce

Chen, Yuan - In: Information systems and e-business management : ISeB 18 (2020) 4, pp. 837-850

Persistent link: https://www.econbiz.de/10012416505

A study about return policies in the presence of consumer social learning

Liu, Bingsheng; Zhu, Wenwen; Shen, Yinghua; Chen, Yuan; … - In: Production and operations management : the flagship … 31 (2022) 6, pp. 2571-2587

Persistent link: https://www.econbiz.de/10013277079

Do different reputation systems provide consistent signals of seller quality : a canonical correlation investigation of Chinese C2C marketplaces

Zhang, Xianfeng; Luo, Jifeng; Li, Qi - In: Electronic markets : the international journal on … 22 (2012) 3, pp. 155-168

Persistent link: https://www.econbiz.de/10009657248

Does friendship quality matter in social commerce? : an experimental study of its effect on purchase intention

Li, Qi; Liang, Ni; Li, Eldon Yu-zen - In: Electronic commerce research 18 (2018) 4, pp. 693-717

Persistent link: https://www.econbiz.de/10011936280

Mobile social commerce content, consumer emotions and behaviour

Liu, Yang; Li, Qi; Edu, Tudor; Fam, Kim Shyan; Zaharia, … - In: International journal of consumer studies 47 (2023) 4, pp. 1315-1334

Persistent link: https://www.econbiz.de/10014325965

Evidence of S-Shaped Consumption Utility

Ju, Gaosheng; Li, Qi - 2021

Using a macro quantile factor model, we examine cross-state (i.e., cross-quantile) heterogeneity in consumption behaviors. We find that common macro factors generate a “big bang/crunch” effect on micro consumption. Generally speaking, when the aggregate effect of the common factors on the...

Persistent link: https://www.econbiz.de/10013236598

Omnichannel retailing : the role of situational involvement in facilitating consumer experiences

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Persistent link: https://www.econbiz.de/10012418450

Effects of consumer visit to online community and product channel on local sales of large consumer goods : evidence from real estate industry

Li, Qi; Wang, Quansheng; Lin, Zhijie - In: The journal of strategic information systems : … 27 (2018) 2, pp. 191-204

Persistent link: https://www.econbiz.de/10011882345

Do customers always adopt buy-online-and-pick-up-in-store service? : consideration of location-based store density in omni-channel retailing

Li, Qi; Wang, Quansheng; Song, Peijian - In: Journal of retailing and consumer services 68 (2022), pp. 1-17

Persistent link: https://www.econbiz.de/10013366391